Customer Experience Advisor

5 hours ago


Preston, Lancashire, United Kingdom Group 1 Automotive Full time

At Group 1 Automotive, we are looking for a talented individual to join our team as a Customer Experience Advisor. In this role, you will be responsible for handling inbound and outbound telephone calls to existing customers, responding to their queries and resolving any issues in a timely manner.

The ideal candidate will have excellent communication skills, be customer-focused, and possess the ability to build trust and rapport with customers and colleagues. You will also be self-motivated, organised, and able to prioritize your workload effectively.

We offer a competitive salary of £19,102.05 per annum, plus benefits such as 33 days annual leave, retail discounts, gym membership, and a flexible pension scheme. Our company values respect, integrity, transparency, teamwork, and professionalism, and we expect all employees to uphold these principles in their daily work.

In addition to a competitive salary and benefits package, we offer excellent training and development opportunities to help you progress in your career. As a member of our team, you will have the opportunity to work with a diverse range of people, learn new skills, and take on new challenges.

If you are passionate about delivering exceptional customer service and are looking for a new challenge, we encourage you to apply for this exciting opportunity.



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