Customer Experience Ambassador
1 day ago
As a Product Genius with Arnold Clark Group, you will be at the forefront of delivering exceptional customer experiences in our Motorstore in Preston. This is an exciting opportunity to join a dynamic team and contribute to the success of our business.
We are seeking a confident communicator who possesses excellent interpersonal skills, able to build strong relationships with customers and colleagues alike. As a key member of our sales team, you will play a vital role in ensuring that every customer interaction is positive, engaging, and memorable.
The successful candidate will have a genuine passion for delivering outstanding customer service, with a strong focus on meeting and exceeding customer expectations. You will be responsible for promoting our products and services in a way that showcases their value and benefits, while also providing tailored solutions to meet individual customer needs.
To succeed in this role, you will need to possess excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment. You should be comfortable working on your own initiative as well as part of a team, with a proven track record of delivering results-oriented solutions.
Key Responsibilities- Preparing the showroom and cars for the day ahead.
- Assisting with showroom presentation and advertising.
- Supporting the Sales department and delivering excellent customer experience.
- Organising and accompanying customers on test drives.
- Swotting up on our vehicles and manufacturers.
Our ideal candidate will have a full UK driving licence, a strong commitment to customer satisfaction, and a willingness to learn and develop their skills and knowledge. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer experiences, we would love to hear from you
Benefits- A competitive salary of £28,000 per annum.
- An annual bonus scheme.
- 33 days' holiday allowance with room to grow.
- Generous retail discounts.
- Private healthcare.
- Simplyhealth – all employees have access to a GP 24/7 and can claim money back on medical and dental treatments.
- Pension scheme.
- Maternity and paternity packages.
- Opportunities for training and progression.
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