Customer Service Ambassador

7 days ago


Preston, Lancashire, United Kingdom Mitie Full time

About the Role

This is an exciting opportunity to join our team as a Customer Service Ambassador, providing exceptional service to our clients and ensuring their experience with us is nothing short of outstanding.

Job Summary

We are seeking a highly organized and proactive individual to manage the daily operations of our reception area. The successful candidate will be responsible for greeting and welcoming clients, managing bookings, and maintaining a safe and efficient work environment.

Key Responsibilities

  • Meet and greet clients in a professional and courteous manner
  • Manage bookings and reservations using our booking system
  • Coordinate logistics and ensure smooth operations in the reception area
  • Provide high-quality customer service and resolve any issues promptly
  • Contribute to a positive and inclusive team environment

Requirements

  • Demonstrated ability to provide exceptional customer service
  • Excellent organizational and communication skills
  • Able to work independently and as part of a team
  • Basic computer skills and familiarity with booking systems
  • Flexible and adaptable with a positive attitude

What We Offer

In return for your hard work and dedication, we offer a competitive salary of £26,000 per annum, plus benefits and opportunities for professional development.

About Us

We are a leading facilities management company, committed to delivering exceptional services to our clients. Our team is dedicated to providing a safe and efficient work environment, and we take pride in our attention to detail and commitment to excellence.



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