Customer Service Ambassador
4 weeks ago
About the Role
This role involves providing exceptional customer experiences in our showroom, built on a foundation of excellent communication skills and a friendly, approachable attitude.
You will be responsible for greeting visitors and customers, building rapport, and ensuring their experience of our business is professional and positive.
Key Responsibilities
- Engage with customers to understand their needs and preferences
- Provide refreshments and encourage customers to browse the showroom
- Work closely with the marketing team to maintain high standards of presentation
- Develop strong relationships with customers to build lasting loyalty
What We Offer
In return for your hard work and dedication, you will receive a competitive salary package, including a basic salary, 30 days of holiday pro rata, and other benefits such as a staff car scheme and contributory workplace pension scheme.
Requirements
- Be of smart appearance and have a positive, friendly attitude
- Possess excellent communication skills and the ability to adapt your style to suit each customer
- Enjoy working with people in a customer-facing environment and have a drive to succeed by delivering excellent customer service
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