Customer Experience Ambassador

2 weeks ago


Preston, Lancashire, United Kingdom Parkdean Resorts Full time

Experience Happy Holidays with Parkdean Resorts

We're looking for a friendly and enthusiastic Receptionist to join our guest experience team at Parkdean Resorts. As the face and voice of our brand, you'll be responsible for delivering exceptional customer service and creating memorable experiences for our guests.

In this role, you'll have the opportunity to gain professional qualifications, enjoy clear career progression pathways, and benefit from exclusive perks such as up to 50% off holidays with us, 25% off holidays for friends and family, and 30% off park activities, food, and drink.

Key Responsibilities:

  • Deliver exceptional customer service via telephone, email, and in-person interactions
  • Manage administration tasks including bookings, cash reconciliation, arrivals, and filing
  • Contribute to a positive team culture by promoting a friendly and welcoming atmosphere

Parkdean Resorts is committed to safeguarding and promoting the welfare of children and adults at risk. Background checks including DBS (or equivalent) will be carried out if appropriate.



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