Assistant Front of House Supervisor

3 days ago


Chelsea, Greater London, United Kingdom The Ivy Collection Full time

We are looking for a highly organized and detail-oriented Guest Services Coordinator to join our team at The Ivy Collection. As an Assistant Reception Manager, you will play a key role in ensuring seamless service delivery and providing exceptional guest experiences.

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About the Job:

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This role involves assisting the Reception Manager in managing the reception desk and flow of service into the restaurant. You will also be responsible for supervising receptionists, maintaining operational standards, and adhering to budgets.

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The ideal candidate will have 2+ years of experience in a similar position and possess excellent English language skills. You will thrive in a fast-paced environment and be able to multitask efficiently.

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Salary: £25,500 - £32,000 per annum (dependent on experience)

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Benefits:

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  • Competitive industry pay
  • 50% staff discount
  • Celebrate career anniversaries with a gift voucher
  • Career Development and Training, including Apprenticeships
  • Free food and drinks when working
  • Extra holiday allowance for length of service
  • Access to discounts on 100s of retailers
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Responsibilities:

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  • Manage the reception desk and flow of service into the restaurant
  • Supervise receptionists and maintain operational standards
  • Adhere to the department's operational budget
  • Attend training and meetings as required


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