Lead Support Worker

6 days ago

London, Greater London, United Kingdom Thames Reach Full time
About the Role

We are seeking a highly skilled and compassionate Lead Support Worker to join our Hounslow Reach team. As a key member of our team, you will play a vital role in empowering individuals to achieve their aspirations and build independence.

Key Responsibilities
  • Work collaboratively with individuals who have experienced hospitalization to develop skills, confidence, and aspirations, reducing social isolation through community engagement.
  • Establish and maintain productive partnerships with clinicians, social services, housing, and community stakeholders to source optimal outcomes for individuals leaving hospital.
  • Reflect, record, and report on your work to inform service development and improvement.
  • Exercise initiative and problem-solving skills to navigate complex systems and access necessary services.
  • Provide respectful, trauma-informed support to individuals, promoting their well-being and dignity.
  • Work effectively within a team to achieve shared goals and objectives.
Requirements
  • Experience in empowering individuals to achieve aspirational outcomes and build independence.
  • Creative and proactive problem-solving skills.
  • Ability to work collaboratively as a positive and effective team member, achieving shared goals.
  • Experience in developing and sustaining effective working partnerships with stakeholders, particularly in health and housing.
  • Organizational and administrative skills, including managing competing priorities, communicating effectively, and utilizing various IT systems.
  • Confidence in working autonomously within the community, in individuals' homes, and hospitals.
About Thames Reach

Thames Reach is a leading organization dedicated to ending homelessness in London. We provide a range of services, including floating support, to help individuals sustain their housing and achieve their goals. Our team is committed to delivering high-quality services that make a meaningful difference in people's lives.

What We Offer
  • Generous holiday allowance and pension scheme.
  • Excellent development opportunities, including career progression, regular supervision, and learning programs.
  • Wellbeing support, including a 24/7 employee assistance program and opportunities for TOIL.
  • Life assurance and critical illness cover.
  • Other benefits, including interest-free season ticket and cycle-to-work loans.
Our Commitment to Diversity and Inclusion

Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity, and we welcome applications from individuals from all backgrounds, regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.

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