Customer Success Business Development Manager

3 weeks ago

Bracknell, Bracknell Forest, United Kingdom TD SYNNEX UK Limited Full time

At TD SYNNEX UK Limited, we're dedicated to staying ahead of the curve and embracing change that will shape the future. Our company is built on a foundation of empowering our people, providing autonomy, and delivering excellent customer service to drive progress and redefine what's possible.

We prioritize the wellbeing, growth, and inclusivity of our diverse workforce. Our company values include inclusion, collaboration, integrity, and excellence, fostering a supportive work environment where every voice is valued, and ideas are encouraged to flourish.

We're passionate about our people and the environment. Our commitment to sustainability is evident in our efforts to reduce energy consumption in our UK offices, resulting in a 19.2% decrease year-on-year. This means a reduced carbon footprint and a more efficient TD SYNNEX UK Limited.

If you're as excited as we are about shaping our future business and living by our core values, we'd like to hear from you.

What We Offer:

  • A value-based culture that brings everyone together in an inclusive culture with a real sense of community.
  • An outstanding benefits package, including private healthcare, a holiday purchase scheme, increased holiday entitlement with service, and additional 'moments that matter' paid time off.
  • Enhanced maternity and family leave.
  • Benchmarked salary and progression paths.
  • An Employee Assistance Programme.

Your Responsibilities:

  • Plan outbound calls to customers to generate new business opportunities.
  • Proactively discuss and identify solutions and opportunities with the customer.
  • Achieve monthly/quarterly Revenue and Margin targets.
  • Provide accurate and timely quotations to customers, negotiating product information, pricing, special offers, and promotions.
  • Conduct price negotiations with customers within company regulations.
  • Manage customer backorder expectations and reporting.
  • Proactively develop relationships with key internal and external contacts.
  • Ensure the CRM system is well maintained and provides correct customer information.
  • Ensure TD SYNNEX maintains service levels agreements with customers.
  • Sell the benefits of using TD SYNNEX and the Company value proposition.

Requirements:

  • 3+ years of relevant professional experience in sales.
  • Excellent sales skills and a proven track record.
  • Numerate with good attention to detail.
  • Excellent telephone manner.
  • Priority management and planning skills.
  • Strive to achieve set targets.
  • Understands Sales Process.
  • Effective Communication Skills.
  • Ability to build key relationships.
  • Working knowledge of Microsoft Word, Excel, Outlook.
  • Ideal candidates will have previous experience of IT systems for quotation, order entry, CRM.
  • A knowledge of product set would be desirable but not essential.
  • IT industry knowledge would be desirable but not essential.

What's in it for you:

This role will give you the opportunity to become a specialist in this field. You'll have exposure to one of the world's largest vendors, and as this market continues to grow, it can offer you a starting point to progress within IT distribution.

Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.

Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.

Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.

Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.

Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.

Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don't meet every single requirement? Apply anyway.

At TD SYNNEX, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity, and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for.

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