Customer Success Business Development Manager

3 weeks ago

Bracknell, Bracknell Forest, United Kingdom TD SYNNEX UK Limited Full time

At TD SYNNEX UK Limited, we are dedicated to staying ahead of the curve and embracing change that will shape the future. We believe in empowering our people, providing autonomy, and delivering excellent customer service to drive progress and redefine what's possible.

We prioritize the wellbeing, growth, and inclusivity of our diverse workforce. To be successful in this role, you will have the following skills and experience:

  • 3+ years of relevant professional experience in sales
  • Excellent sales skills and a proven track record
  • Numerate with good attention to detail
  • Excellent telephone manner
  • Priority management and planning skills
  • Strive to achieve set targets
  • Understands Sales Process
  • Effective Communication Skills
  • Ability to build key relationships
  • Working knowledge of Microsoft Word, Excel, Outlook
  • Ideal candidates will have previous experience of IT systems for quotation, order entry, CRM

This role will give you the opportunity to become a specialist in this field. You will have exposure to one of the world's largest vendors and as this market continues to grow, it can offer you a starting point to progress within IT distribution.

Key Responsibilities:

  • Planning outbound calls to customers in order to generate new business opportunities
  • Proactively discuss and identify solutions and opportunities with the customer
  • Achieving monthly/quarterly Revenue and Margin targets
  • Providing accurate and timely quotations to customers negotiating product information, pricing, special offers and promotions
  • Conducting price negotiations with customers within company regulations
  • Managing customer backorder expectations and reporting
  • Proactively developing relationships with key internal and external contacts
  • Ensuring CRM system is well maintained and provides correct customer information
  • Ensuring TD SYNNEX maintains service levels agreements with customers
  • Selling the benefits of using TD SYNNEX and the Company value proposition

What's in it for you:

  • Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
  • Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
  • Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
  • Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
  • Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
  • Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

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