Customer Service Manager
3 weeks ago
Job Summary:
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Support Manager (Part Time). As a key member of our management team, you will be responsible for delivering exceptional customer service, leading a team of sales associates, and driving sales growth in our stores.
Key Responsibilities:
- Lead a team of sales associates to deliver excellent customer service and achieve sales targets
- Develop and implement strategies to improve customer satisfaction and loyalty
- Monitor and analyze sales data to identify trends and opportunities for growth
- Collaborate with other departments to ensure seamless operations and customer experience
- Provide coaching and feedback to team members to improve performance and skills
Requirements:
- Proven leadership and customer service skills
- Excellent communication and interpersonal skills
- Ability to analyze data and make informed decisions
- Experience in a fast-paced retail environment
- Strong problem-solving and decision-making skills
About Dunnes Stores:
Dunnes Stores is Ireland's largest retailer, providing fashion, homewares, and food to our loyal customers. We operate 134 stores across Ireland, Northern Ireland, and Spain, as well as a growing online store. Our guiding principle is to deliver excellent quality products at competitive prices, and we are constantly developing our product ranges.
What We Offer:
- A competitive salary and benefits package
- Opportunities for career growth and development
- A dynamic and supportive work environment
- Discounts on Dunnes Stores products
How to Apply:
If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer service, please submit your application, including your resume and a cover letter, to [insert contact information].
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