Customer Service Manager

3 weeks ago

Ashbourne CP, United Kingdom Dunnes Stores Retailing Full time
Customer Support Manager (Part Time)

Job Summary:

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Support Manager (Part Time). As a key member of our management team, you will be responsible for delivering exceptional customer service, leading a team of sales associates, and driving sales growth in our stores.

Key Responsibilities:

  • Lead a team of sales associates to deliver excellent customer service and achieve sales targets
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Monitor and analyze sales data to identify trends and opportunities for growth
  • Collaborate with other departments to ensure seamless operations and customer experience
  • Provide coaching and feedback to team members to improve performance and skills

Requirements:

  • Proven leadership and customer service skills
  • Excellent communication and interpersonal skills
  • Ability to analyze data and make informed decisions
  • Experience in a fast-paced retail environment
  • Strong problem-solving and decision-making skills

About Dunnes Stores:

Dunnes Stores is Ireland's largest retailer, providing fashion, homewares, and food to our loyal customers. We operate 134 stores across Ireland, Northern Ireland, and Spain, as well as a growing online store. Our guiding principle is to deliver excellent quality products at competitive prices, and we are constantly developing our product ranges.

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career growth and development
  • A dynamic and supportive work environment
  • Discounts on Dunnes Stores products

How to Apply:

If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer service, please submit your application, including your resume and a cover letter, to [insert contact information].

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