Digital E-commerce Director

1 week ago

London, Greater London, United Kingdom 3Search Full time
Role Overview

The E-commerce Manager will be a key contributor in shaping our client's digital strategy, elevating the online customer journey, and driving business growth.

You will oversee website operations, ensuring a seamless experience, and lead on e-commerce trading, budget forecasting, and performance reporting.

This role includes direct management of the website's roadmap, customer care functions, and an E-commerce team of two.

You'll collaborate closely with the marketing and design teams to achieve brand goals and evolve our client's online presence.

Key Responsibilities:

  • Oversight of website operations for a seamless online experience
  • Lead on e-commerce trading, budget forecasting, and performance reporting
  • Direct management of the website's roadmap, customer care functions, and an E-commerce team of two
  • Collaboration with marketing and design teams to drive business growth

About the Company

We're a modern luxury menswear brand inspired by the balance of urban sophistication and vibrant beach culture.

With its roots in Rio de Janeiro, we bridge elegant city style and relaxed resort wear, offering timeless designs and premium products.

Known for our innovative culture, supportive team environment, and commitment to excellence, we're focused on creating high-quality products that resonate worldwide.

Benefits

  • Hybrid working (3 days in-office, 2 days WFH)
  • Annual product allowance and generous staff discount
  • Summer hours and cycle-to-work scheme
  • 10 work-from-anywhere days
  • Annual discretionary bonus

Essential Skills:

  • 5+ years in e-commerce trading and online retail, ideally with a small to medium-sized business
  • Experience with Shopify and analytical tools (e.g., Google Analytics, HotJar)
  • Strong analytical skills and proficiency in Excel
  • Ability to collaborate across departments with stakeholders at multiple levels
  • Growth-focused mindset with a passion for luxury retail

Estimated Salary: £55,000 per annum.

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