E-Commerce Director

4 weeks ago

London, Greater London, United Kingdom BUPA Full time
Job Description:

Are you a seasoned e-commerce professional looking for a new challenge? Do you have a passion for driving business growth through digital innovation? We're seeking a talented Head of E-Commerce to join our Health Service Team at Bupa.

Key Responsibilities:

  • Develop and implement a comprehensive e-commerce strategy to drive customer experience, repeat touchpoints, and revenue growth.
  • Collaborate with cross-functional teams to ensure seamless integration of e-commerce platforms and digital channels.
  • Manage the online customer journey, optimizing for user experience and conversion.
  • Work with marketing and product teams to develop in-app e-commerce journeys and maximize customer lifetime value.
  • Ensure online offerings reflect Bupa's commitment to accessibility and inclusion.
  • Drive digital innovation and leverage technology for business growth.

Requirements:

  • Proven experience in e-commerce leadership, preferably in a consumer retail or hospitality environment.
  • Strong technical knowledge of e-commerce platforms and web development.
  • Ability to demonstrate thoughtful leadership and effective stakeholder management.
  • Customer-focused mindset with a commitment to enhancing the online experience.
  • Exceptional communication and problem-solving skills.

Benefits:

  • Competitive salary, bonus, and car allowance.
  • Enhanced pension plan and life assurance.
  • Bupa medical insurance for you and your family.
  • Flexible working arrangements and family-friendly benefits.

About Bupa:

We're a health insurer and provider dedicated to making health happen for our people. Our purpose is to help people live longer, healthier, happier lives and make a better world. We're committed to diversity, equity, and inclusion, and we encourage applications from candidates with diverse backgrounds and experiences.

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