Front Office Director

1 day ago


Glasgow, Glasgow City, United Kingdom Heeton Concept Hotels Full time
Key Responsibilities
  • Oversight of front office operations, ensuring seamless delivery of exceptional guest experiences from check-in to check-out.
  • Leading a team of front office staff, providing guidance, support, and feedback to drive performance and revenue growth.
  • Conducting regular audits to ensure compliance with company policies and procedures.
  • Collaborating with other departments to promote hotel services and maximize room occupancy.
  • Maintaining accurate records and reports, including night audit duties.

About Us
Heeton Concept Hotels is a fast-growing hotel operator with a reputation for excellence. We are committed to providing our guests with exceptional service and experiences, while offering our employees opportunities for growth and development. Our hotel in Glasgow offers stunning views of the city and is perfectly located for exploring the surrounding area. With its excellent transport links, Glasgow is an ideal base for both business and leisure travelers. Join us as a Hotel Operations Manager and take advantage of this exciting opportunity to shape the future of our hotel

What We Offer
A competitive salary of £35,000 - £40,000 per annum, depending on experience, plus a range of benefits including:
  • Exclusive access to the employee recognition & reward scheme - Heeton Rewards
  • Service-based annual leave
  • Employee & Friends/Family discounted rates at Heeton-operated and IHG hotels
  • Life Assurance, Income Protection, and Employee Assistance schemes
  • Referral scheme
  • Numerous voluntary benefits
  • Excellent career, training, and development opportunities
  • Fantastic career potential with one of the UK's fast-growing hotel operators
  • Retention bonus on completion of 6 and 12 month service


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