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Front Office Receptionist

1 month ago


Glasgow, Glasgow City, United Kingdom RBH Full time

About the Role:

We are seeking an enthusiastic and driven Front Office Receptionist to join our team at AC by Marriott.

Key Responsibilities:

  • Welcome guests and act as their first point of contact
  • Log issues or requests and answer phones to prospective customers and guests
  • Complete administration tasks and provide concierge services
  • Prepare room bills and take payment
  • Answer guest queries and signpost them to our Restaurant and Bar

Requirements:

  • Strong communication and interpersonal skills
  • Flexibility and ability to work in a fast-paced environment
  • Experience of Hotel Reception or working with the General Public preferred

What We Offer:

  • A competitive hourly rate of £11.77
  • Discounted hotel room rates for you and your friends & family with Marriott Bonvoy
  • Service charges each month
  • Extra days holiday for your birthday
  • Flexible working arrangements
  • Pension
  • Discounted Gym Membership
  • Discounts for Supermarkets, High Street Retailers, and Cinema Tickets
  • Team Social Events
  • Employee Assistance Programme and access to counselling support
  • Future opportunities to develop within the company