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Front Office Receptionist
1 month ago
About the Role:
We are seeking an enthusiastic and driven Front Office Receptionist to join our team at AC by Marriott.
Key Responsibilities:
- Welcome guests and act as their first point of contact
- Log issues or requests and answer phones to prospective customers and guests
- Complete administration tasks and provide concierge services
- Prepare room bills and take payment
- Answer guest queries and signpost them to our Restaurant and Bar
Requirements:
- Strong communication and interpersonal skills
- Flexibility and ability to work in a fast-paced environment
- Experience of Hotel Reception or working with the General Public preferred
What We Offer:
- A competitive hourly rate of £11.77
- Discounted hotel room rates for you and your friends & family with Marriott Bonvoy
- Service charges each month
- Extra days holiday for your birthday
- Flexible working arrangements
- Pension
- Discounted Gym Membership
- Discounts for Supermarkets, High Street Retailers, and Cinema Tickets
- Team Social Events
- Employee Assistance Programme and access to counselling support
- Future opportunities to develop within the company