Cosmetics Store Manager
24 hours ago
About the Role
We are seeking a dynamic and inspirational Store/Retail/Business Manager to lead, coach, and develop our team of Retail Artists to achieve sales, customer service, and operational targets. As a key member of our team, you will have total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, exceptional customer relationship management, and the leadership of a high-performing team.
Key Responsibilities
- Lead and develop a team of Retail Artists to achieve sales, customer service, and operational targets
- Create and execute an agile business plan to recruit and retain customers
- Develop and implement strategies to drive sales and customer engagement
- Coach and inspire team members to exceed their KPIs
- Manage inventory, facilities, and cash reconciliation
What We Offer
- Competitive industry salary
- Commission scheme eligibility
- Annual Leave & Family Leave
- Product discount/Staff Product Concession monthly credit spend allowance
- Mental Health Wellbeing Initiatives (Unmind App and Employee Assistant Programme)
- Benefits platform with exclusive discounts and offers
- Work Life Connections – Employee Assistance Programme
- Extensive Training & development offering
About Us
MAC is the world's leading professional makeup authority, celebrating diversity and individuality. We are a people-first company, respecting and caring for our employees, communities, and consumers. With a global presence in approximately 150 countries and territories, we are committed to being the most inclusive and diverse beauty company in the world.
Requirements
- Proven retail management/assistant retail management experience preferably within beauty or a fast-paced retail environment
- Experience setting sales and customer service targets, sales analysis, and staff scheduling
- Previous retail operations experience including inventory and facilities management and cash reconciliation
- Proven track record of leading, coaching, and developing a team to succeed
- Experience of creating and executing in-store events
- Flexible availability across days/hours
- Proficient in Microsoft office
- Proof of right to live and work in the country
Join Our Team
At MAC, we are committed to creating a diverse and inclusive work environment that values and respects our employees, communities, and consumers. If you are a motivated and inspirational leader who is passionate about makeup and customer service, we encourage you to apply for this exciting opportunity.
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