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Cosmetics Store Manager

2 months ago

Wilmslow, Cheshire East, United Kingdom MAC Full time
Join Our Team as a Cosmetics Store Manager

About the Role

We are seeking a highly motivated and experienced Cosmetics Store Manager to lead our team of Retail Artists at MAC. As a key member of our store team, you will be responsible for creating and executing a business plan to drive sales, customer service, and operational excellence.

Key Responsibilities

  • Lead, coach, and develop a high-performing team of Retail Artists to achieve sales and customer service targets
  • Develop and execute a business plan to drive sales growth, customer engagement, and operational efficiency
  • Manage inventory, facilities, and cash reconciliation to ensure a seamless customer experience
  • Collaborate with the hiring manager to develop and implement in-store events and promotions
  • Ensure a positive and inclusive work environment that reflects the MAC brand values
  • Manage and maintain accurate records of sales, customer interactions, and team performance
  • Stay up-to-date with industry trends, competitor activity, and customer preferences to inform business decisions
  • Work closely with the store team to achieve sales, customer service, and operational targets
  • Develop and maintain relationships with key stakeholders, including suppliers, partners, and customers
  • Ensure compliance with company policies, procedures, and regulatory requirements

Requirements

  • Proven retail management experience, preferably in the beauty or fast-paced retail environment
  • Experience setting sales and customer service targets, sales analysis, and staff scheduling
  • Previous retail operations experience, including inventory and facilities management, and cash reconciliation
  • Proven track record of leading, coaching, and developing a team to succeed
  • Experience of creating and executing in-store events
  • Flexible availability across days/hours
  • Proficient in Microsoft Office
  • Proof of right to live and work in the country

About MAC

MAC is a leading professional makeup authority, celebrating diversity and individuality. We are a proud community of professional makeup artists, committed to social responsibility and community engagement.

Benefits

  • Competitive industry salary
  • Commission scheme eligibility
  • Annual Leave & Family Leave
  • Product discount/Staff Product Concession monthly credit spend allowance
  • Mental Health Wellbeing Initiatives (Unmind App and Employee Assistant Programme)
  • Benefits platform with exclusive discounts and offers
  • Work Life Connections – Employee Assistance Programme
  • Extensive Training & development offering

Equal Opportunities Employer

MAC is an equal opportunities employer, committed to diversity and inclusion. We welcome applications from suitably qualified and eligible candidates, regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.