VoIP Engineer Specialist

3 days ago


Birmingham, Birmingham, United Kingdom In Technology Group Full time

We are seeking a skilled VoIP Engineer to join our dynamic team at In Technology Group. With a focus on maintaining and growing our channel base as the BT switch-off approaches, this is an exciting opportunity to play a pivotal role in our business growth.

Job Summary

The successful candidate will provide technical support for customer onboarding and issue resolution, collaborate with sales and provisioning teams to deliver a seamless customer experience, and troubleshoot and analyse VoIP systems using tools like Wireshark, tcpdump, and sngrep.

Key Responsibilities
  • Provide technical expertise to customers and internal teams
  • Collaborate with sales and provisioning teams to ensure smooth customer onboarding and issue resolution
  • Troubleshoot and analyse VoIP systems to identify and resolve issues
Requirements
  • 2-3 years of hands-on experience with VoIP PBXs and Unified Communications
  • Solid understanding of VoIP protocols and networking technologies (OSI model, TCP/IP, LAN, WAN, DNS, DHCP, QoS)
  • Familiarity with telecommunications standards like DECT, SIP, and Analog
  • Excellent problem-solving, technical, and communication skills
  • Ability to quickly learn and adapt to new products and technologies
Benefits
  • Employee Ownership Bonus: Eligible after 12 months of employment
  • Overtime Pay: £140 for each on-call weekend

This is an excellent opportunity to join our dynamic team and contribute to our ongoing success. We offer a competitive salary of £45,000 - £60,000 per annum, depending on experience.



  • Birmingham, Birmingham, United Kingdom In Technology Group Full time

    VoIP Engineer Job DescriptionWe are looking for a skilled VoIP Engineer to join our team at In Technology Group. The successful candidate will have experience with VoIP PBXs and Unified Communications, and will be able to provide technical support for customer onboarding and issue resolution.Key Responsibilities:Collaborate with sales and provisioning teams...


  • Birmingham, Birmingham, United Kingdom Austin Fraser Full time

    About Austin Fraser:\We are a leading recruitment agency offering expert solutions to businesses in various sectors.\Job Requirements:\This position requires a Telecommunications Engineer with current expertise in VoIP network design and implementation, as well as experience in Military communication networks.\\Install and configure new system elements.\Test...


  • Birmingham, Birmingham, United Kingdom In Technology Group Full time

    Role OverviewWe require an experienced VOIP/Telephony Provisioning Engineer to play a critical role in configuring, deploying, and managing VOIP services for our clients. As a key member of our team, you will contribute to ensuring seamless telephony experiences for end-users while maintaining the reliability and scalability of our systems.Your expertise...

  • VOIP System Engineer

    2 weeks ago


    Birmingham, Birmingham, United Kingdom In Technology Group Full time

    In Technology Group is a leading provider of VOIP and telephony solutions. We are seeking an experienced engineer to join our team as a VOIP/Telephony Provisioning Engineer.About the Role:The successful candidate will be responsible for provisioning and configuring VOIP services for our clients, ensuring seamless telephony experiences. Key responsibilities...


  • Birmingham, Birmingham, United Kingdom In Technology Group Full time

    **About the Role:**We are looking for a talented Telecoms Network Engineer to join our team at In Technology Group in Birmingham Area. The successful candidate will have a strong background in telecoms and networking, with a focus on VoIP solutions.In this role, you'll be responsible for providing technical support to customers, troubleshooting issues, and...


  • Birmingham, Birmingham, United Kingdom Austin Fraser Full time

    Job Description:\The role involves supporting a key government programme as a Telecoms Engineer. This requires expertise in the design and implementation of VoIP networks, along with experience in the security aspect of Military communication networks.\\Manage the installation and configuration of new system elements.\Test and commission new equipment and...


  • Birmingham, Birmingham, United Kingdom In Technology Group Full time

    About UsIn Technology Group is a forward-thinking company, committed to providing innovative VOIP and telephony solutions to businesses of all sizes. We are seeking a talented VOIP/Telephony Provisioning Engineer to join our dynamic team.We are based in East Birmingham, where we operate from a state-of-the-art facility, equipped with the latest technology...


  • Birmingham, Birmingham, United Kingdom In Technology Group Full time

    In Technology Group is a leading provider of telecom and data services through dealers and resellers across the UK, and we are seeking a skilled VoIP Engineer to play a pivotal role in our business growth.The successful candidate will have hands-on experience with VoIP PBXs and Unified Communications, as well as a solid understanding of VoIP protocols. They...


  • Birmingham, Birmingham, United Kingdom In Technology Group Full time

    About In Technology Group:We are a forward-thinking telecommunications company committed to delivering innovative VOIP and telephony solutions. Our mission is to provide seamless telephony experiences for businesses of all sizes.Role Overview:The successful candidate will play a critical role in configuring, deploying, and managing VOIP services for our...


  • Birmingham, Birmingham, United Kingdom In Technology Group Full time

    VoIP Engineer Career OpportunityWe are seeking a skilled VoIP Engineer to join our dynamic team at In Technology Group. As a key member of our team, you will play a pivotal role in our business growth and will have the opportunity to work on challenging projects.Responsibilities:Provide technical support for customer onboarding and issue...


  • Birmingham, Birmingham, United Kingdom Franklin Fitch Full time £30,000 - £40,000

    Job Overview: We are seeking a skilled 2nd Line Engineer to join Franklin Fitch in Birmingham. This role involves providing technical support for Microsoft Windows desktop OS's, Microsoft Office365, and Microsoft Windows Server 2008 to 2022. The ideal candidate will have expertise in Microsoft Exchange Server, message flow, and mail server troubleshooting,...


  • Birmingham, Birmingham, United Kingdom Bullion By Post Full time

    About the RoleWe are seeking a skilled IT Support Specialist to join our growing technology team in Birmingham. This is a full-time, permanent role that combines technical expertise with real business impact.Job SummaryYou will work closely with the Head of IT & Infrastructure to build, maintain, and support our IT systems. Your primary responsibility will...


  • Birmingham, Birmingham, United Kingdom Hamilton Barnes Associates Limited Full time

    You will play a vital role in delivering exceptional service to customers as a skilled Technical Solutions Specialist. Working directly with them, you will troubleshoot, install, and upgrade fiber services to ensure seamless connectivity for homes and businesses.Key responsibilities include:Marking underground cables and handling fiber repairsTroubleshooting...


  • Birmingham, Birmingham, United Kingdom Bullion By Post Full time

    Bullion By Post is a leading online bullion dealer with a turnover of £300m annually. We're committed to transparent pricing, customer education, and exceptional service, setting us apart in the industry.About the RoleWe're seeking an experienced IT Support Specialist to join our growing technology team. As an IT Support Specialist, you'll provide technical...


  • Birmingham, Birmingham, United Kingdom Bullion By Post Full time

    Technical IT Role:Join Bullion By Post as an IT Support Specialist and take advantage of our dynamic environment that combines technical expertise with real business impact. As a key member of our growing technology team, you will build, maintain, and support our IT systems, working closely with the Head of IT & Infrastructure.Responsibilities:- Troubleshoot...


  • Birmingham, Birmingham, United Kingdom Bullion By Post Full time

    Salary: £32,000 per annum (base) with a potential bonus of up to 30% of base, paid twice yearly. A comprehensive benefits package includes 25 days holiday, a cycle-to-work scheme, and access to an Employee Benefits platform offering private GP and therapist services.Job DescriptionWe are looking for an IT Support Specialist to join our team in Birmingham....


  • Birmingham, Birmingham, United Kingdom Austin Fraser Full time

    Key Responsibilities:\This Telecoms Engineer role involves managing the installation and configuration of new system elements, testing and commissioning new equipment and services, and maintaining excellent knowledge of TDM & VoIP network architectures.\A good understanding of telephony billing & reporting platforms and software is also desirable.\The...


  • Birmingham, Birmingham, United Kingdom In Technology Group Full time

    Job Title: Telecoms & IT Infrastructure Support SpecialistLocation: East BirminghamEstimated Salary: £30,000 - £35,000In Technology Group delivers essential telecom services that businesses rely on. With a customer base exceeding 44,000 in the UK alone, they excel in designing bespoke telecom solutions that streamline operations and empower teams to work...


  • Birmingham, Birmingham, United Kingdom Permanent Futures Full time

    Job Title: Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team at Permanent Futures in Birmingham. As a key member of our IT department, you will provide exceptional customer service and technical support to our clients.About the Role:In this exciting opportunity, you will be responsible for providing...


  • Birmingham, Birmingham, United Kingdom Franklin Fitch Full time £30,000 - £40,000

    In this exciting role as a 2nd Line Engineer at Franklin Fitch, you will be responsible for delivering high-quality technical support for our clients. Your primary focus will be on troubleshooting and resolving complex issues related to Microsoft Windows desktop OS's, Microsoft Office365, and Microsoft Windows Server 2008 to 2022.The ideal candidate will...