VoIP Solutions Expert
2 days ago
**About the Role:**
We are looking for a talented Telecoms Network Engineer to join our team at In Technology Group in Birmingham Area. The successful candidate will have a strong background in telecoms and networking, with a focus on VoIP solutions.
In this role, you'll be responsible for providing technical support to customers, troubleshooting issues, and collaborating with internal teams to deliver a seamless customer experience.
Responsibilities:
- Design, implement, and maintain complex telecoms networks
- Analyse and troubleshoot network issues using tools like Wireshark, tcpdump, and sngrep
- Collaborate with sales and provisioning teams to deliver a seamless customer experience
- Provide technical support for customer onboarding and issue resolution
Requirements:
- Strong background in telecoms and networking
- Hands-on experience with VoIP PBXs and Unified Communications
- Practical experience with network management and configuration
- Excellent communication and teamwork skills
What We Offer:
- £30,000 - £35,000 salary
- Employee Ownership Bonus: Eligible after 12 months of employment
- Overtime Pay: £140 for each on-call weekend
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