IT Services Provisioning and Support Expert
2 days ago
Job Summary
We are seeking an experienced IT Services Provisioning and Support Expert to join our team in East Birmingham. As a key member of our team, you will be responsible for managing the provisioning of broadband, VoIP, and other telecom services, working closely with internal teams, vendors, and customers to ensure timely and high-quality service activation.
Responsibilities
- Provisioning: Manage the end-to-end provisioning process for telecoms and broadband services, ensuring accuracy and timeliness.
- Activation: Configure and activate customer services, including broadband lines, routers, and other equipment.
- Collaboration: Work closely with internal teams, vendors, and customers to ensure seamless service delivery and resolve any issues that may arise.
- Troubleshooting: Identify and troubleshoot technical issues related to telecoms and broadband services, ensuring minimal downtime and maximum uptime.
- Communication: Maintain effective communication with stakeholders, including customers, vendors, and internal teams, to ensure successful service delivery.
About Us
In Technology Group is a leading provider of telecom services, delivering essential solutions to businesses across the UK. With a strong focus on customer satisfaction, we strive to provide exceptional service and support to our clients.
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