Technical Expert for IT Infrastructure
2 days ago
**Job Description**
We are looking for a Technical Expert for IT Infrastructure to join our team at Bullion By Post. As a key member of our IT department, you will be responsible for supporting our users with technical issues, managing their accounts and devices, configuring and maintaining our VOIP systems, and monitoring our CCTV systems.
**Responsibilities**
- Provide exceptional support to our end-users with technical issues
- Manage user accounts and devices to ensure seamless operation
- Configure and maintain our VOIP system to ensure high-quality voice communications
- Monitor and maintain our CCTV system to ensure security and compliance
- Document and review our operating procedures to ensure efficiency and effectiveness
- Collaborate with the IT team on ongoing projects to drive business success
**Requirements**
- Proven experience in IT infrastructure support and maintenance
- Strong understanding of Microsoft Windows 10/11 configuration and management
- Familiarity with WAN and LAN networking technologies
- Experience with Active Directory, file permissions, and role management
- Understanding of Microsoft Azure and Office365
- Excellent troubleshooting and diagnostic skills
- Effective communication and interpersonal skills
**What We Offer**
- A competitive salary of £32,000 per annum
- A bonus structure offering up to 30% of base pay, paid twice yearly, dependent on Company performance
- A comprehensive benefits package including 25 days holiday, half-day off for your birthday, and more
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