IT Infrastructure Specialist

5 days ago


Birmingham, Birmingham, United Kingdom Bullion By Post Full time

Salary: £32,000 per annum (base) with a potential bonus of up to 30% of base, paid twice yearly. A comprehensive benefits package includes 25 days holiday, a cycle-to-work scheme, and access to an Employee Benefits platform offering private GP and therapist services.

Job Description

We are looking for an IT Support Specialist to join our team in Birmingham. As a key member of our technology team, you will be responsible for providing technical support to our end-users, managing their accounts and devices, and maintaining our IT systems.

You will work closely with our Head of IT & Infrastructure to build and maintain our IT infrastructure, ensuring it meets the needs of our business. This includes configuring and maintaining our VOIP systems, monitoring our CCTV systems, and documenting our operating procedures.

A key aspect of this role will be to develop relationships across the business to understand the impact of your work. You will need to be able to communicate effectively, prioritize workloads, and seek feedback from colleagues.

Key Skills and Qualifications
  • An understanding of Microsoft Windows 10/11 configuration and management.
  • An understanding of WAN and LAN networking technologies.
  • An understanding of Active Directory, file permissions, and role management.
  • Solid troubleshooting and diagnostic skills.
  • Good verbal and written communication skills.
  • The ability to prioritize workloads.

We offer a competitive salary, excellent benefits package, and opportunities for career development and growth.



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