Telecoms & IT Infrastructure Support Specialist

15 hours ago


Birmingham, Birmingham, United Kingdom In Technology Group Full time

Job Title: Telecoms & IT Infrastructure Support Specialist

Location: East Birmingham

Estimated Salary: £30,000 - £35,000

In Technology Group delivers essential telecom services that businesses rely on. With a customer base exceeding 44,000 in the UK alone, they excel in designing bespoke telecom solutions that streamline operations and empower teams to work smarter and faster.

Role Overview

As a Telecoms and Broadband IT Provisioning Specialist, you will play a critical role in ensuring smooth and efficient service delivery. You will manage the provisioning of broadband, VoIP, and other telecom services, working closely with internal teams, vendors, and customers to ensure timely and high-quality service activation.

Key Responsibilities

  • Service Provisioning: Oversee the end-to-end provisioning process for telecoms and broadband services, ensuring accuracy and timeliness.
  • Customer Activation: Configure and activate customer services, including broadband lines, routers, and other equipment.
  • Collaboration: Work closely with internal teams, vendors, and customers to ensure seamless service delivery and resolve any issues that may arise.
  • Troubleshooting: Identify and troubleshoot technical issues related to telecoms and broadband services, ensuring minimal downtime and maximum uptime.
  • Communication: Maintain effective communication with stakeholders, including customers, vendors, and internal teams, to ensure successful service delivery.

About In Technology Group

In Technology Group is a leading provider of telecom services, delivering essential solutions to businesses across the UK. With a strong focus on customer satisfaction, they strive to provide exceptional service and support to their clients.



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