IT Infrastructure Specialist

3 weeks ago


Birmingham, Birmingham, United Kingdom Bullion By Post Full time
Technical IT Role:
Join Bullion By Post as an IT Support Specialist and take advantage of our dynamic environment that combines technical expertise with real business impact. As a key member of our growing technology team, you will build, maintain, and support our IT systems, working closely with the Head of IT & Infrastructure.

Responsibilities:
- Troubleshoot and resolve technical issues for end-users
- Manage end-user accounts and devices, ensuring seamless access to company resources
- Collaborate with the IT team to develop and implement new projects and initiatives
- Maintain and upgrade our VOIP systems, ensuring optimal performance and reliability
- Work closely with colleagues to foster a deep understanding of the business impact of your work

What You'll Need:
- Proven experience in IT support or related field
- Strong understanding of Microsoft Windows 10/11 configuration and management
- Familiarity with WAN and LAN networking technologies
- Experience with Active Directory, file permissions, and role management
- Excellent problem-solving and communication skills
- Ability to prioritize tasks effectively

Our Culture:
Bullion By Post is a fast-paced, entrepreneurial environment where innovation and collaboration thrive. We value integrity, agility, ambition, clarity, and efficiency, and we're committed to being the best in every aspect.

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