Contact Centre Adviser

3 weeks ago


Wigton, Cumbria, United Kingdom MacArthur Recruitment Full time £22,695
Job Summary:

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Adviser. This is a part-time position with flexible working hours from Monday to Friday.

Responsibilities:
  1. Manage customer interactions via telephone, email, and post, ensuring excellent customer service and resolving any issues promptly.
  2. Accurately input customer data, orders, and requests into our systems, adhering to our customer service procedures.
  3. Collaborate with internal teams to resolve customer queries and concerns.
Benefits:
  • A competitive salary up to 22,695 GBP, based on experience.
  • Thorough training on the role and processes.
  • Pension scheme and additional benefits.
  • 23 days holiday + bank holidays.
  • Subsidized staff canteen.


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