Cloud Services Director

4 days ago


London, Greater London, United Kingdom Vertex IT Solutions Ltd Full time
Job Title: Cloud Services Director

Vertex IT Solutions Ltd is seeking a highly skilled Cloud Services Director to join our team in London. As a key member of our team, you will drive service excellence for our OnTrack managed services division in the UK and Oceania. This is a fantastic opportunity to work in a dynamic environment, leveraging your expertise to deliver exceptional results.

Your key responsibilities will include:
  • Developing and implementing strategies for continual service improvement.
  • Managing all aspects of service delivery, including efficiency and profitability.
  • Preparing and participating in service reviews, and acting as a senior escalation point for service issues.
  • Ensuring high standards of customer experience, and developing customer roadmaps.


To be successful in this role, you will need at least 5+ years of experience in a service delivery management position, preferably in the managed services sector. You should also possess extensive service management experience, demonstrable expertise in ITIL, and strong leadership skills. We offer a competitive salary of £70,000 - £90,000 per annum, depending on experience, plus benefits.

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