Medical Secretary

2 months ago

Northampton, Northamptonshire, United Kingdom Northampton General Hospital Full time
About the Role

We are seeking a highly organized and detail-oriented Medical Secretary to join our team at Northampton General Hospital. As a Medical Secretary, you will play a vital role in providing administrative support to our clinical teams, ensuring the smooth operation of our medical department.

Key Responsibilities
  • Provide comprehensive administrative support to our clinical teams, including typing and dispatching correspondence, reports, and other documents.
  • Manage and maintain accurate and up-to-date records, including patient information and medical correspondence.
  • Coordinate and schedule appointments, meetings, and other events, ensuring efficient use of time and resources.
  • Develop and maintain effective working relationships with our clinical teams, patients, and other stakeholders.
  • Provide exceptional customer service, responding to queries and concerns in a timely and professional manner.
  • Contribute to the development and implementation of administrative processes and procedures, ensuring compliance with hospital policies and procedures.
  • Participate in training and professional development opportunities to enhance skills and knowledge.
Requirements
  • Minimum 3 GCSEs at Grade C or above, including English or equivalent.
  • RSA 3 Certificate in Medical Secretarial Studies or extensive secretarial/administrative experience.
  • Very good written and verbal communication skills.
  • Courteous, tactful, and efficient telephone manner.
  • Experience of minute-taking and specialized functional and medical terms.
  • Proficient in Microsoft packages, including Word, Excel, Outlook, and PowerPoint.
  • Experience of working in a busy office environment and with database systems.
  • Planning and organizational skills, with the ability to work methodically and prioritize tasks.
  • Advanced keyboard skills and analytical and judgment skills for problem-solving.
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional development and growth. If you are a motivated and organized individual with excellent communication skills, we encourage you to apply for this exciting opportunity to join our team at Northampton General Hospital.

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