Medical Secretary

2 months ago

Northampton, Northamptonshire, United Kingdom Northampton General Hospital Full time
About the Role

We are seeking a highly skilled and organized Medical Secretary to join our team at Northampton General Hospital. As a Medical Secretary, you will play a vital role in providing administrative support to our clinical teams, ensuring the smooth operation of our departments, and delivering exceptional patient care.

Key Responsibilities
  • Provide comprehensive clinical secretarial services to our clinical and senior administrative teams, ensuring efficiency in patient care.
  • Ensure all correspondence, including clinical letters, discharge summaries, and results, are typed and dispatched promptly.
  • Provide a focal point of communication for medical, professional, and allied medical staff, patients, and external organizations, using judgment to facilitate successful outcomes.
  • Deal with telephone and face-to-face enquiries from patients, relatives, carers, and staff, providing information, directing, and prioritizing queries as appropriate.
  • Provide cross-cover within the main theatre reception area to ensure the smooth and efficient running of the department.
  • Oversee the patient pathway, ensuring all necessary appointments, diagnostics, and tests are arranged on time, and patients receive timely treatment.
  • Use relevant Trust databases and patient administration systems, ensuring all data is correct and up-to-date.
  • Maintain confidentiality in all communications and ensure documents and sensitive information are secure at all times.
Requirements
  • Minimum 3 GCSEs at Grade C or above, including English or equivalent.
  • RSA 3 Certificate in Medical Secretarial Studies or extensive secretarial/administrative experience.
  • Very good written and verbal communication skills.
  • Courteous, tactful, and efficient telephone manner.
  • Experience of minute-taking and specialized functional and medical terms acquired through qualification or extensive experience.
  • Proficient in Microsoft packages, including Word, Excel, Outlook, and PowerPoint.
  • Experience of working in the NHS and a busy office environment.
  • Experience of database systems and planning and organizational skills.
What We Offer

We offer a competitive salary, excellent benefits package, and opportunities for career growth and development. As a Medical Secretary at Northampton General Hospital, you will be part of a dynamic team that is committed to delivering exceptional patient care and improving healthcare outcomes.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and organized individual with excellent communication skills, we encourage you to apply for this exciting opportunity.

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