Complaint Analysis and Resolution Expert

Job Advert **Job Title**: Complaint Resolution Advisor **Responsible to**: Compliance Manager **Interfaces with**: All PCA colleagues, customers, suppliers/vendors, clients **Location**: Exchange Quay, Manchester, UK **Date**: ASAP **Salary**: £25,000 The role of the Complaint Resolution Advisor requires great attention to detail and excellent...

First Central Services is looking for a Complaints Resolution Specialist to handle customer complaints in a fair and efficient manner. The successful candidate will have a strong background in complaint handling or similar and be able to communicate effectively with customers.In this role, you will be responsible for:Investigating and resolving customer...

**Complaint Resolution Specialist Role**We are a leading insurance company that prioritizes customer satisfaction. We're looking for a skilled Complaint Resolution Specialist to join our team in Haywards Heath or Salford Quays.The successful candidate will be responsible for resolving customer complaints, logging and allocating work, and ensuring compliance...

**About The Role**: Here at CarFinance 247 we are looking to recruit a Complaints Resolution Associate to join our Customer Care Team! As a Complaints Resolution Associate, you will be able to liaise confidently with our Customers, Lenders, Dealerships and internal stakeholders to obtain fair customer outcomes whilst maintaining our high standards in...

Company Description It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our 47...

About The Portfolio GroupWe are looking for a skilled Complaints Analyst to join our team at The Portfolio Group, an insurance firm based in Manchester City.The successful candidate will be responsible for resolving escalated and complex customer complaints efficiently, in line with FCA regulations.The ideal candidate will have experience in financial...

We are seeking a detail-oriented and customer-focused Complaints Analyst to join The Portfolio Group in Manchester City, working 5 days a week in office. As part of the Compliance Department, you will play a pivotal role in ensuring exceptional service by resolving escalated and complex customer complaints efficiently.Key Responsibilities:Log, acknowledge,...

Car Finance 247 is seeking a skilled Complaint Resolution Professional to join our Customer Care Team. In this role, you will play a critical part in maintaining our high standards in Compliance and Quality Assurance. You will resolve customer complaints efficiently, provide exceptional service, and build strong working relationships with internal and...

Watt Utilities have been one of the leading Utility Consultancies in the UK since 1999. We are currently going through a period of exponential growth and working towards our aim of being the number 1 Utility Broker in the UK. **The Department** The Complaints Handler will be responsible for the handling and resolution of customer complaints throughout the...

Job SummaryWe are seeking a highly skilled Dispute Resolution Expert to join our team in Manchester, working on complex projects across various sectors.This is an exciting opportunity for an ambitious individual to take their career to the next level, with a competitive salary of £80,000 - £100,000 per annum.The successful candidate will have extensive...

Role OverviewAs a Claims Resolution Expert at First Central Services, you will be responsible for handling motor claims and ensuring that our customers receive fair and timely settlements.This role requires strong analytical skills, attention to detail, and excellent communication skills. You will work closely with our claims team to manage claims...

Job DescriptionAs a Claims Resolution Expert at First Central Services, you'll play a crucial role in resolving motor claims efficiently and fairly.Your primary responsibility will be to manage claims according to our established procedures and guidelines.You'll work closely with our team to ensure seamless communication and collaboration.Key performance...

Resolving Vulnerabilities with CompassionAs a Vulnerability Resolution Expert at Starling Bank, you'll be responsible for identifying and resolving complex financial situations affecting our customers. With a strong focus on empathy and understanding, you'll work closely with customers to find solutions that meet their needs.About the Role:This is an ideal...

Skill Set RequiredTo excel in this role, you will need:FCA Regulations Knowledge:A thorough understanding of FCA regulations and their impact on our business.Investigation and Escalation Skills:The ability to investigate and respond to escalated non-regulated vehicle quality complaints in line with FCA regulations.Communication Skills:Excellent written and...

This role sits within the Complaints team, which seeks to support CdV and its clients by ensuring any issues raised are dealt with in an appropriate and timely manner, in accordance with the DISP sourcebook of the FCA Handbook. The role holder is required to act as a point of contact for complainants, liaising with them to understand the main issues being...

Estimated salary: £80,000 - £110,000 per annumAbout the RoleWe are seeking an experienced Associate Director to join our team of experts in delay and planning. As a key member of our dispute resolution division, you will play a crucial role in providing high-quality services to our clients.The successful candidate will have a strong background in...

Job Description:A challenging and rewarding opportunity has arisen for an experienced Delay Analysis Professional to join our team as a Senior Associate Director of Planning. This role will be based in Manchester, UK, and will involve working with experts in a specialist disputes division for a premium consultancy.This position is suitable for individuals...

**Complaints Handler**: **Are you looking to build a career within a Global Company with opportunities for growth and development? Do you want to join a company that that is making a difference?** **Office Location**:Trafford Park, Stretford, Manchester M41 7LY **Hours of work**: Monday - Friday, 9:00 - 17:00 **About Us**: We, the Mitsubishi Electric...

About the Role:We are seeking an experienced LC-MS Scientist to join our expanding team in the North West region. As a key member of our analytical services team, you will play a vital role in providing expert technical support to our clients across the biopharmaceutical sector.Your responsibilities will include the analysis of large molecule...

carloans 365 is looking to add an experienced Complaints Handler to our team on the back of significant business growth. The Complaints Handler will be responsible for end-to-end management and resolution of customer complaints related to vehicle purchasing and finance options. Working with customers, dealerships and lenders, this role requires exceptional...