Vulnerability Resolution Expert

2 days ago


Manchester, United Kingdom Starling Bank Full time
Resolving Vulnerabilities with Compassion

As a Vulnerability Resolution Expert at Starling Bank, you'll be responsible for identifying and resolving complex financial situations affecting our customers. With a strong focus on empathy and understanding, you'll work closely with customers to find solutions that meet their needs.

About the Role:

This is an ideal opportunity for someone with experience in collections, specializing in vulnerable customers within a financial services environment. You'll need to be confident in handling customer complaints and complex situations, as well as possessing excellent communication and problem-solving skills.

Salary and Benefits:

  • A competitive salary of £28,000 - £32,000 per annum
  • A comprehensive training program to help you develop your skills
  • The opportunity to work in a fast-paced, dynamic environment


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