Effective Conflict Resolution Expert

5 days ago


Greater Manchester, United Kingdom IKON Training Full time
Effective Conflict Resolution Expert Wanted

We are seeking an experienced and effective Conflict Resolution Expert to join our team at IKON Training in Manchester. As a key member of our team, you will be responsible for delivering expert training in conflict resolution and managing challenging behaviour across various sectors.

Job Description:

The successful candidate will have a proven track record in delivering effective training programmes and will possess excellent communication and interpersonal skills. You will work closely with our team to develop and deliver high-quality training materials and will travel nationwide to deliver on-site training and conduct online communication skills courses.

Key Responsibilities:
  • Develop and deliver engaging and impactful training in conflict resolution and managing challenging behaviour
  • Collaborate with our team to create innovative and industry-standard training materials
  • Travel extensively throughout the UK to deliver on-site training and conduct online communication skills courses
  • Work remotely, with the flexibility to travel when required
Requirements:
  • Hold or work towards a minimum Level 3 Award in Education and Training (AET) or equivalent
  • Proven experience in delivering professional training
  • A strong command of written and spoken English
  • Proficiency in Microsoft 365 applications
  • A clean driving licence and access to a reliable vehicle
What We Offer:
  • A competitive starting salary of £33,000 per annum, dependent on experience, in line with industry standards for this role in the UK.
  • 22 days annual leave plus 3 days for Christmas shutdown and bank holidays
  • Opportunities for professional development, including training and mentoring
  • Company away days, a pension scheme, and all necessary training materials, uniforms, and IT equipment


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