Conflict Resolution Specialist

11 hours ago


Manchester, United Kingdom Spider Web Recruitment Ltd Full time
Job Title: Conflict Resolution Specialist

We are seeking an experienced Conflict Resolution Specialist to join our team in Manchester. As a specialist, you will deliver engaging and impactful training in conflict resolution and managing challenging behaviour across diverse industries.

This is a rewarding role for someone who thrives on making a real difference across various sectors, including Healthcare, Transport, Education, Social Care, Facilities, and Retail.

Key Responsibilities:

  • Deliver high-quality training sessions to ensure participants gain the necessary skills to manage conflicts effectively.
  • Contribute to content development, ensuring training materials are relevant, innovative, and aligned with industry standards.
  • Travel nationwide to deliver on-site training and conduct online communication skills courses.

Requirements:

  • Hold or work towards a minimum Level 3 Award in Education and Training (AET) or equivalent.
  • Recent experience in delivering professional training.
  • A strong command of written and spoken English.
  • Proficiency in Microsoft 365 applications.
  • A clean driving licence and access to a reliable vehicle.

What We Offer:

This full-time role offers a competitive starting salary of £32,000-£37,000 per annum, dependent on experience. In addition, you will receive:

  • 22 days' annual leave plus 3 days for Christmas shutdown and bank holidays.
  • Opportunities for professional development, including training and mentoring.
  • Company away days, a pension scheme, and all necessary training materials, uniforms, and IT equipment.


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