Claims Resolution Expert

15 hours ago


Manchester, United Kingdom First Central Services Full time
Job Description

As a Claims Resolution Expert at First Central Services, you'll play a crucial role in resolving motor claims efficiently and fairly.

Your primary responsibility will be to manage claims according to our established procedures and guidelines.

  • You'll work closely with our team to ensure seamless communication and collaboration.
  • Key performance indicators will be based on meeting service standards and delivering results.
  • Fraudulent claim detection and prevention are critical aspects of this role.
  • Ensuring compliance with relevant laws and regulations is essential.
  • You'll contribute to improving the claims process for better customer outcomes.
  • Strong complaint handling and adaptability skills are necessary for success in this position.

The estimated annual salary for this role is £32,000 - £42,000, depending on qualifications and experience.



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