Property Damage Resolution Expert

2 days ago


Manchester, United Kingdom Exchange Street Claims ltd Full time

Exchange Street Claims ltd is seeking a highly skilled Property Damage Resolution Expert to join our team. As a key member of our team, you will be responsible for managing repair works with our contractor network following insurance claim approvals.

The ideal candidate will have experience in insurance repair work, technical building support, and appointment scheduling. You must be able to manage challenging conversations, prioritize urgent repairs, and work both independently and in a team.

Your key responsibilities will include appointing contractors, overseeing repair processes, validating estimates and final accounts, ensuring SLA compliance, and escalating issues. You will also communicate with stakeholders, conduct quality calls with policyholders, and suggest process improvements.

A competitive salary of £**32,000 - £37,000** per annum is on offer, along with a contributory pension, life assurance, 25 days holiday plus bank holidays, CSR volunteer days, and an extensive employee assistance program.



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