Customer Support Specialist
2 weeks ago
About the Role:
We are seeking a highly skilled and experienced Customer Support Specialist to join our team at Avendra International. As a key member of our support team, you will be responsible for providing exceptional levels of support to our Account Managers and key stakeholders.
Key Responsibilities:
- Provide timely and accurate support to Account Managers and key stakeholders on purchasing data analysis, administration, and contract management.
- Contribute to business growth by completing price benchmarking projects for key stakeholders.
- Deliver daily and ad hoc purchasing analysis and reports to Account Managers & key stakeholders.
- Work closely with the Account Manager and support clients as needed.
- Create new supplier accounts on the database and set up new client accounts when required.
Requirements:
- Excellent relationship building skills.
- Proficiency in Microsoft Office, particularly Excel, Word, and PowerPoint.
- Ability to analyze and interpret complex data using Excel to a high level.
What We Offer:
Avendra International is an equal opportunities employer and is committed to creating a diverse and inclusive work environment. We welcome applications from candidates who share our values and are passionate about delivering exceptional customer support.
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