Customer Technical Support Specialist
4 days ago
Job Title: Customer Technical Support Specialist
We are seeking a highly skilled and proactive Customer Technical Support Specialist to join our team at Yolk Recruitment. As a key member of our client's Belfast operations, you will be responsible for providing exceptional technical support to our customers.
Key Responsibilities:
- Conduct on-site maintenance, repair, and servicing of equipment/machinery at customer locations in the Belfast area.
- Perform routine maintenance tasks, including inspections, cleaning, and calibration.
- Provide comprehensive reports on maintenance activities, including detailed documentation of repairs, parts used, and customer communication.
- Collaborate with internal teams to enhance product reliability, develop preventive maintenance strategies, and contribute to continuous improvement initiatives.
Key Requirements:
- Previous experience as a Maintenance Engineer or in a similar role.
- Strong knowledge of electrical fault finding.
- Outstanding customer service and communication abilities.
- Flexibility to travel to customer sites as required.
- Valid driver's license.
Benefits:
- Competitive salary of up to £55,000 per annum dependent on experience.
- Overtime paid at 1.5 times the standard rate.
- Opportunities for career growth and professional development.
- Company vehicle provided for travel to customer sites and personal use.
- Training and certification opportunities.
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