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Sales and Customer Support Coordinator

1 month ago

Livingston, West Lothian, United Kingdom Carrier Global Corporation Full time

Role Overview:


We are seeking an experienced Sales and Customer Support Coordinator to join our team in Livingston. As a key member of our national accounts department, you will be responsible for providing exceptional sales support and administrative assistance to our clients.



About the Role:

  • Sales Support: You will work closely with our sales team to ensure all client inquiries are responded to promptly and professionally.
  • Account Management: You will be responsible for managing new customer/supplier accounts through Carrier Portals and completing the MK Denial process.
  • Database Management: You will maintain a high level of accuracy in our database to enable targeted marketing activity.


About You:

  • Previous Experience: You should have previous experience in sales or administrative roles, preferably in the rental sector.
  • Customer Focus: You must be proactive and focused on delivering excellent customer service.
  • Result-Driven: You should be driven by results and committed to achieving targets.
  • Communication Skills: You should have excellent communication skills and a strong telephone manner.
  • Technical Skills: You should be proficient in MS Office and have a good understanding of database management systems.
  • Personal Qualities: You should be self-motivated, open to development, and possess great time management and organizational skills.


Benefits:

  • Salary: £25,000 - £30,000 per annum, depending on experience.
  • Pension Scheme: We offer a generous pension scheme to support your retirement planning.
  • Holidays: You will receive 25 days of annual leave plus bank holidays.
  • Training: We provide regular training and development opportunities to enhance your skills and career prospects.


About Us:

Carrier is a world leader in healthy, safe, sustainable, and intelligent building and cold chain solutions. We strive to create an inclusive and diverse workplace where everyone feels valued and empowered to contribute their best.