Sales Operations Specialist
1 week ago
**About the Role**
This is an exciting opportunity to join our client in West Lothian as a Sales Coordinator on a permanent basis. As part of a small, supportive team, you will provide critical support to the Field Sales team.
Responsibilities Include:
- Handling sales-related inquiries via telephone, email, or website
- Qualifying incoming leads and passing larger ones to the Sales team
- Preparing customer quotations with internal teams
- Following up on leads and quotations
- Managing the sales pipeline for smaller value sales opportunities
- Collaborating with the Sales team to add new leads and opportunities to the CRM database
- Assisting the Sales Manager with administration tasks, including forecasting pipelines within the CRM
- Maintaining accurate contact details and cleansing the CRM database
- Utilizing company tools to maximize customer service quality
- Providing administrative support to the Sales Manager and team
- Attending Sales team meetings
Requirements:
- Previous experience in a similar sales support role, including direct customer interaction
- Exceptional customer service skills
- Strong communication skills, both written and verbal
- Confident IT skills, including CRM database systems and sales tools/software
- Able to work independently while taking ownership of personal tasks
- Excellent planning and prioritization skills
Estimated Salary:** £28,000 Per Annum + Bonus
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