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Senior Service Manager
1 month ago
A UK wide specialist domiciliary care organisation is seeking a Service Manager in the Glasgow area to manage a well-running branch supporting individuals with a range of care needs including mental health, learning disabilities, and other complex needs.
The ideal candidate will have experience within the domiciliary care sector at a senior/manager level and be passionate about care.
Responsibilities include:
- Managing staff on a day-to-day basis, including recruitment, development, inductions, and training across multiple sites
- Developing good communication links between customers and support teams and colleagues
- Promoting independence of service users with a person-centred approach
- Monitoring staff performance and achieving KPIs
- Planning and maintaining staff rotas, ensuring adequate cover at all times and addressing compliance issues efficiently
Key skills required include:
- Good time management and financial skills, IT literacy, and excellent communication and written skills
- A competitive salary of up to £32,000 per annum and excellent career progression, along with generous holiday leave