Customer Service Operations Manager
5 days ago
- Oversee the daily operations of the Technical Services Contact Centre and Field Services Department to ensure efficient handling of inbound contacts and field service requests.
- Foster a culture of excellence and continuous improvement within all teams by promoting high standards of customer service.
- Lead, motivate, and develop a high-performing team to foster a positive and customer-centric culture.
- Establish and monitor key performance indicators (KPIs) to measure the team's performance and identify areas for improvement.
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Customer Service Specialist
3 months ago
Newcastle under Lyme, Staffordshire, United Kingdom beBee Professionals Full time £20,000 - £25,000Customer-Focused Sales AssistantWe are seeking a highly motivated and customer-oriented Sales Assistant to join our retail team in Newcastle under Lyme, United Kingdom. As a Sales Assistant, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations.Key Responsibilities:Customer Service: Greet and...
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Customer Service Specialist
2 months ago
Newcastle under Lyme, Staffordshire, United Kingdom beBee Professionals Full time £20,000 - £25,000We are seeking a Customer Service Specialist to join our retail team in Newcastle under Lyme, United Kingdom. As a Customer Service Specialist, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations.Key Responsibilities:Provide product knowledge and advice to customers.Operate the cash register...
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Customer Service Representative
11 hours ago
Newcastle under Lyme, Staffordshire, United Kingdom beBee Professionals Full time £20,000 - £25,000We are looking for a skilled Sales Assistant to join our team in Newcastle under Lyme, UK. The successful candidate will be responsible for delivering exceptional customer service and supporting the store's day-to-day operations.Key Responsibilities:To provide customers with a positive shopping experience by assisting them with product selection and...
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Customer Service Specialist
2 months ago
Newcastle under Lyme, Staffordshire, United Kingdom beBee Professionals Full time £20,000 - £25,000We are seeking a Customer Service Specialist to join our retail team in Newcastle under Lyme, United Kingdom.Key Responsibilities:Greet and assist customers with product selection.Provide product knowledge and advice to customers.Operate the cash register and handle transactions.Maintain the store's visual presentation and stock levels.Assist with stock...
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Customer Service Representative
2 months ago
Newcastle under Lyme, Staffordshire, United Kingdom beBee Professionals Full time £25,000 - £35,000beBee Professionals in Newcastle under Lyme is seeking enthusiastic individuals to fill the role of Customer Service Representative. As a key member of our team, you will be responsible for delivering exceptional customer service and contributing to our operational success.Key Responsibilities:Engage with customers, providing service and support.Participate...
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Customer Service Associate
5 hours ago
Newcastle under Lyme, Staffordshire, United Kingdom beBee Professionals Full time £25,000 - £35,000Overview:beBee Professionals in Newcastle under Lyme seeks to hire a motivated Customer Service Associate to join our dynamic team. As a key member, you will be responsible for delivering exceptional customer service and contributing to our operational success.Responsibilities:Provide top-notch service to customers, ensuring their needs are met and...
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Customer Service Excellence Lead
7 days ago
Newcastle under Lyme, Staffordshire, United Kingdom GivEnergy Full timeJob Overview:GivEnergy is a leading manufacturer of electronic equipment designed to manage energy use and production. We are seeking an experienced Customer Service Excellence Lead to join our team and lead the Technical Services Contact Centre and Field Services Department.Key Responsibilities:Drive customer loyalty by providing exceptional customer...
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Customer Service Representative
2 months ago
Newcastle under Lyme, Staffordshire, United Kingdom beBee Professionals Full time £22,000 - £28,000We are seeking a skilled Customer Service Representative to provide exceptional support to our customers. Key responsibilities include:Handling customer inquiries and resolving issues efficiently.Providing accurate product information and answering customer queries.Collaborating with internal teams to ensure seamless customer experiences.Managing customer...
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Customer Service Representative
2 months ago
Newcastle under Lyme, Staffordshire, United Kingdom beBee Professionals Full time £22,000 - £28,000We are seeking a Support Specialist to provide excellent service and resolve queries in a timely manner at beBee Professionals in Newcastle under Lyme, United Kingdom.Responsibilities:Handle incoming calls, emails, and chat queries from customers.Provide accurate information regarding products and services.Resolve customer issues efficiently and escalate...
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Customer Service Representative
11 hours ago
Newcastle under Lyme, Staffordshire, United Kingdom beBee Professionals Full time £22,000 - £28,000BeBee Professionals is a dynamic company seeking an experienced Customer Service Representative to join our team in Newcastle under Lyme, United Kingdom. This role will provide an excellent opportunity for you to utilize your communication and problem-solving skills while working with a talented team.About the Job:This is a full-time position that requires...
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Customer Service Sales Assistant
4 weeks ago
Newcastle under Lyme, Staffordshire, United Kingdom Heron Food Full timePart Time Sales Role at Heron FoodsRole DescriptionAs our Part Time Sales Assistant, you will be responsible for ensuring seamless store operations, delivering exceptional customer service, and maintaining the store's appearance and visual standards.ResponsibilitiesProvide top-notch customer service and handle queries efficientlyOversee and maintain the...
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Restaurant Operations Manager
2 weeks ago
Newcastle under Lyme, Staffordshire, United Kingdom Hesketh James Recruitment Full timeWe are seeking a skilled Restaurant Operations Manager to oversee the daily operations of our high-volume fresh food concept in Staffordshire.The successful candidate will have previous experience as an Assistant Manager and be responsible for maintaining exceptional customer service, managing staff, and ensuring seamless day-to-day operations.With a salary...
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Customer Experience Director
9 hours ago
Newcastle under Lyme, Staffordshire, United Kingdom GivEnergy Full timeAbout the RoleWe're looking for an experienced Contact Centre Manager to oversee the daily operations of our Technical Services Contact Centre and Field Services Department. You'll be responsible for establishing and monitoring key performance indicators (KPIs) to measure team performance, identifying areas for improvement, and driving continuous improvement...
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School Catering Operations Manager
2 weeks ago
Newcastle under Lyme, Staffordshire, United Kingdom Sodexo Full timeFood Service Operations Leader: Academy Kitchen ManagerWe are seeking a seasoned professional to fill the role of Academy Kitchen Manager at Langdale School in Newcastle-under-Lyme. As a key member of our team, you will be responsible for overseeing food and beverage operations, managing staff, and ensuring excellent customer service. About the Position:Your...
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Team Service Manager
4 weeks ago
Newcastle under Lyme, Staffordshire, United Kingdom Outscal Technologies Full timeJob Description: We are seeking a skilled Team Service Manager to lead our Customer Support team in delivering exceptional experiences for our customers. As a key member of our team, you will be responsible for managing the operation and developing direct reports, ensuring they have the necessary tools and resources to succeed. You will also develop and...
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Customer Journey Manager
4 days ago
Newcastle under Lyme, Staffordshire, United Kingdom Everpool Full timeCustomer Journey ManagerWe are seeking an experienced customer service professional to join our team as a Customer Journey Manager. In this role, you will be responsible for ensuring that customers receive the highest level of service throughout their journey, from initial contact to resolution.You will work closely with our claims management team to resolve...
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Store Operations Manager
7 days ago
Newcastle under Lyme, Staffordshire, United Kingdom Ryman Full timeJob OverviewRyman is seeking a skilled Store Operations Manager to lead our team in driving sales and revenue growth. This exciting opportunity offers a competitive salary of £42,000 - £50,000 per annum, depending on experience.About the RoleThe successful candidate will be responsible for managing a strong team, driving turnover and revenues from the...
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Head of Customer Engagement
5 hours ago
Newcastle under Lyme, Staffordshire, United Kingdom GivEnergy Full timeJoin Our Team as a Customer Experience Leader and Shape the Future of Energy StorageWe are seeking an experienced professional to lead our customer experience team and drive excellence in the smart energy industry. As Head of Customer Experience, you will be responsible for inspiring a culture of excellence and driving continuous improvement across all...
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Customer Service Ambassador
3 weeks ago
Newcastle under Lyme, Staffordshire, United Kingdom whitbread Full timeWe're seeking a Customer Service Ambassador to welcome guests at our Newcastle-Under-Lyme Premier Inn. As the friendly face of our hotel, you'll use your passion for customer service to make every guest feel valued and supported.Your role will involve providing exceptional customer experiences, responding to guest queries, and ensuring seamless check-in and...
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Customer Service Coordinator
4 weeks ago
Newcastle under Lyme, Staffordshire, United Kingdom Modus Personnel Ltd Full timeJob OverviewWe are seeking a highly organized and detail-oriented Order Fulfilment Specialist to join our team at Modus Personnel Ltd.This is a full-time, permanent position based near Keele, offering a fantastic opportunity for career progression.Key Responsibilities:Communicate effectively with customers and colleagues to build strong relationshipsProcess...