Division Head
3 weeks ago
We are seeking a seasoned professional to lead our Loughborough branch as a Branch Manager. This is an excellent opportunity for someone with management experience in a customer-facing role to drive positive change, inspire teams, and deliver exceptional customer experiences.
About the RoleThis role requires a strong commercial mindset, excellent negotiation and interpersonal skills, and a passion for creating exceptional customer experiences. As a Branch Manager, you will lead and develop your branch team members, from recruitment and training to effectively inspiring, coaching, and engaging colleagues in their day-to-day roles.
Our ideal candidate will be responsible for leading performance of their branch by developing a high-performing team, monitoring branch metrics, and ensuring compliance and risk management. They will also promote a customer-focused culture throughout all customer-facing channels, ensuring that customers' needs are met within all aspects of our portfolio.
Key Responsibilities- Lead and develop the branch team, providing coaching, support, and inspiration to help them grow and succeed.
- Drive business growth by identifying opportunities for referrals, spotting areas for improvement, and implementing new processes.
- Maintain a deep understanding of our customers' needs and preferences, using this insight to inform our products and services.
- Embed future ways of working, actively driving positive culture and business change to benefit our people, customers, and community.
We offer a fair and competitive salary of £30,000 - £32,000 per annum, plus an annual discretionary bonus scheme, Medicash healthcare scheme, 29 days annual leave plus bank holidays, and enhanced family leave. Our commitment to diversity and inclusion means we strive to create an environment where everyone can thrive and advance in their careers.
As a Branch Manager at Nottingham Building Society, you will have the opportunity to develop your leadership skills, work closely with a talented team, and contribute to our mission of making a positive impact in the communities we serve.
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Director of Legal Division Operations
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Web Lead
1 week ago
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Senior Product Manager
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