Technical Support Specialist
19 hours ago
We are seeking a Technical Support Specialist to join our team at James Newbury Appointments. This temporary role, available for approximately 6 months, offers a competitive hourly rate of £12.74 rising to £13.74 after 12 weeks.
Key Responsibilities:- To provide technical support to system users via phone, email, or in-person.
- To resolve issues on a first-line level and escalate to senior IT personnel when necessary.
- To work closely with the IT Management Team to ensure efficient and effective service delivery.
The ideal candidate will have excellent communication and problem-solving skills, as well as experience working in a customer-focused environment. Previous Service Desk experience is highly desirable.
What We Offer:- A competitive hourly rate of £12.74 rising to £13.74 after 12 weeks
- Additonal holiday pay
- Free parking
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