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Customer Service Representative
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Customer Service Representative
1 month ago
Hitchin, Hertfordshire, United Kingdom JoJo Maman Bébé Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Advisor. As a key member of our store team, you will be responsible for providing exceptional customer service and sales support to our customers.Key ResponsibilitiesAssist customers in finding the perfect products and providing expert advice on our...
Customer Service Representative
2 months ago
We are seeking a highly motivated and customer-focused individual to join our team as a Sales/Station Assistant GPR. As a key member of our station team, you will be responsible for delivering exceptional customer service and ensuring a smooth and efficient passenger experience.
Key Responsibilities- Provide outstanding customer service to passengers, responding to their queries and resolving issues in a professional and courteous manner.
- Work collaboratively with colleagues to maintain a clean and safe station environment, ensuring that all facilities and equipment are in good working order.
- Operate the ticket office and platform systems, processing transactions and providing information to passengers.
- Assist with the management of station operations, including the dispatching of trains and the maintenance of station facilities.
- Develop and maintain strong relationships with customers, colleagues, and stakeholders, promoting a positive and inclusive station environment.
- Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
- Proven experience of working in a customer-facing role, with a strong focus on delivering exceptional service.
- Ability to work independently and as part of a team, with a flexible approach to working hours and shifts.
- Basic numeracy skills, with the ability to handle cash and process transactions accurately.
- Availability to work a variety of shifts, including weekends and bank holidays.
We offer a competitive salary and benefits package, as well as opportunities for career development and progression. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we would love to hear from you.