Customer Service Representative
2 months ago
About the Role
We are seeking a highly skilled and customer-focused individual to join our team as a Customer Advisor. As a key member of our store team, you will be responsible for providing exceptional customer service and ensuring that our customers have a positive shopping experience.
Key Responsibilities
- Assist customers with their queries and provide solutions to their needs
- Process transactions and handle customer payments
- Maintain a high level of product knowledge and be able to communicate this effectively to customers
- Work collaboratively with colleagues to achieve sales targets and provide excellent customer service
- Contribute to the overall success of the store by maintaining a clean and organized store environment
Requirements
- Previous retail or customer service experience
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and meet sales targets
- Knowledge of our products and services
- Flexibility to work a variety of shifts, including weekends and holidays
What We Offer
- A competitive salary and benefits package
- Ongoing training and development opportunities
- A fun and supportive work environment
- The opportunity to work with a leading retailer in the parent and baby industry
About Us
JoJo Maman Bébé is a leading retailer in the parent and baby industry, committed to providing exceptional customer service and quality products. We are a values-driven company that prioritizes the well-being of our customers, employees, and the environment.
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