Customer Service Representative

3 weeks ago


Hitchin, Hertfordshire, United Kingdom European LifeCare Group Full time

European LifeCare Group, a leading provider of vaccination clinics and on-site vaccination programs, is seeking a highly skilled customer service representative to join our team. As a Vaccination Program Coordinator, you will play a critical role in improving vaccination uptake by obtaining informed consent under the supervision of the Call Centre Manager.

Key Responsibilities:

  • Comply with Company policies & procedures
  • Work collaboratively to support the team to facilitate the smooth continuity of service delivery
  • Assist in the day-to-day running of the immunisation programme's call centre
  • Handle calls and emails from and to parents/carers booking children in for vaccinations within community clinics
  • Coordinate the operation of the community clinics in line with company policy and procedures where directed
  • Work towards KPIs to ensure targets are achieved
  • Participate positively in regular team meetings
  • Undertake other duties commensurate with the level of this position

Requirements:

  • Understands and implements the principles of informed consent
  • Knowledge of principles of data protection
  • Experience in call center or customer service
  • Experience of working in a healthcare setting
  • Have a clear and polite telephone manner
  • Bilingual skills
  • Excellent communicator, both written and verbal
  • Work independently and as part of a team
  • IT literate including Microsoft Office (Word & Excel)

Language Requirements:

  • Turkish
  • Bengali

European LifeCare Group is committed to providing equal opportunities to all applicants, regardless of race, religion, sex, origin, age, disabilities, genetic information, marital status, gender identity or expression, or any other characteristic protected by law.



  • Hitchin, Hertfordshire, United Kingdom JoJo Maman Bébé Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional customer service, guiding customers through our range of products, and ensuring a seamless shopping experience.Key ResponsibilitiesAssist...


  • Hitchin, Hertfordshire, United Kingdom JoJo Maman Bébé Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail team, you will be responsible for providing exceptional customer service and support to our customers in-store and via our Omni-Channel services.Key ResponsibilitiesAssist customers with their...


  • Hitchin, Hertfordshire, United Kingdom European LifeCare Group Full time

    European LifeCare Group is a leading provider of vaccination clinics and on-site vaccination programs across Denmark, the UK, and the Netherlands.We are seeking a skilled Customer Service Representative to join our team in improving vaccination uptake by obtaining informed consent under the supervision of the Call Centre Manager.The ideal candidate will have...


  • Hitchin, Hertfordshire, United Kingdom JoJo Maman Bébé Full time

    Discover a rewarding career with JoJo Maman Bébé, the UK's leading parent and baby retailer. We're seeking a skilled Customer Service Representative to join our team.About UsWe're a company that values people and the planet above profit. As a B Corp certified business, we strive to create a positive impact on the environment and society. Our mission is to...


  • Hitchin, Hertfordshire, United Kingdom Tesco Full time

    About the RoleWe are seeking a skilled and enthusiastic Customer Service Representative to join our team at Tesco Stotfold Express. As a key member of our store team, you will be responsible for delivering exceptional customer service, ensuring a positive shopping experience for our customers.Key Responsibilities:Provide excellent customer service,...


  • Hitchin, Hertfordshire, United Kingdom JoJo Maman Bébé Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Advisor. As a key member of our store team, you will be responsible for providing exceptional customer service and ensuring that our customers have an outstanding shopping experience.Key ResponsibilitiesAssist customers with their queries and provide...


  • Hitchin, Hertfordshire, United Kingdom JoJo Maman Bébé Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Advisor. As a key member of our store team, you will be responsible for providing exceptional customer service and ensuring that our customers have an outstanding shopping experience.Key ResponsibilitiesAssist customers with their queries and provide...


  • Hitchin, Hertfordshire, United Kingdom Asda Full time

    About the RoleAs a Service Colleague at Asda, you will be working across various departments to ensure the efficient running of our stores. This role requires flexibility, with late and weekend working being a requirement. You will be serving customers, perfecting pizzas, picking for home deliveries, and replenishing products on the shelves. Our customers...


  • Hitchin, Hertfordshire, United Kingdom WHSmith Full time

    Job DescriptionSales Assistant – WHSmithAs a Sales Assistant at WHSmith, you will provide exceptional customer service and work independently or as part of a team to deliver store standards. You will be responsible for replenishing stock, maintaining store appearance, and meeting high standards of display and visual merchandising.Key...


  • Hitchin, Hertfordshire, United Kingdom European LifeCare Group Full time

    European LifeCare Group is a leading provider of vaccination clinics and on-site vaccination programs across Denmark, the UK, and the Netherlands.As a Call Centre Agent, you will play a crucial role in improving vaccination uptake by obtaining informed consent under the supervision of the Call Centre Manager.Key Responsibilities:Comply with Company policies...


  • Hitchin, Hertfordshire, United Kingdom European LifeCare Group Full time

    European LifeCare Group is a leading provider of travel clinics and public vaccination programmes in Europe.As a Call Centre Agent, you will play a vital role in improving vaccination uptake by obtaining informed consent under the supervision of the Call Centre Manager.Key Responsibilities:Comply with Company policies & proceduresWork collaboratively to...


  • Hitchin, Hertfordshire, United Kingdom European LifeCare Group Full time

    European LifeCare Group is a leading provider of vaccination clinics and on-site vaccination programs across Denmark, the UK, and the Netherlands.As a Call Centre Agent, you will play a vital role in improving vaccination uptake by obtaining informed consent under the supervision of the Call Centre Manager.Key Responsibilities:Comply with Company policies &...


  • Hitchin, Hertfordshire, United Kingdom Tesco Full time

    About the RoleAs a Customer Service Representative at Tesco, you will play a vital role in serving our customers and communities with passion and pride. Your primary responsibility will be to provide exceptional customer service, ensuring that every shopper has a great shopping experience.Key ResponsibilitiesKnow your customers and serve them with a smile,...


  • Hitchin, Hertfordshire, United Kingdom Substantial Group Full time

    The Role:We are seeking a highly motivated and enthusiastic Sales Representative to join our team as a Door To Door Sales Representative. As a Sales Representative, you will be responsible for promoting our fibre broadband services to residents in your designated area.Key Responsibilities:* Embrace door-to-door sales as your primary focus, championing our...


  • Hitchin, Hertfordshire, United Kingdom Greene King Full time

    At Greene King, we're passionate about delivering exceptional customer experiences in our hotels. As a Customer Service Ambassador, you'll play a key role in creating unforgettable moments for our guests.We're seeking a motivated and friendly individual to join our team as a Waiting Staff member. This is an exciting opportunity to work in a fun and inclusive...


  • Hitchin, Hertfordshire, United Kingdom Pitcher & Piano Full time

    Pitcher & Piano, a leading premium brand with 18 bars across the UK, is seeking an experienced and passionate individual to join their team as a Waiting Staff member in Hitchin. With over 30 years of experience in the industry, we pride ourselves on delivering exceptional customer experiences and providing a unique atmosphere in each of our beautifully...


  • Hitchin, Hertfordshire, United Kingdom Substantial Group Full time

    Door To Door Sales Job Description**Job Summary:**We are seeking a highly motivated and results-driven Door To Door Sales Representative to join our team at Substantial Group. As a Door To Door Sales Representative, you will be responsible for selling our full-fibre broadband services to residents in your designated area.**Key Responsibilities:*** Embrace...


  • Hitchin, Hertfordshire, United Kingdom Substantial Group Full time

    ### Job Title: Door To Door Sales Representative### Job Summary:We are seeking a highly motivated and results-driven Door To Door Sales Representative to join our team at Substantial Group. As a Sales Agent, you will be responsible for promoting our full-fibre broadband services to residents in your designated area.### Key Responsibilities:* Embrace...


  • Hitchin, Hertfordshire, United Kingdom Jacob Rose Recruitment Ltd Full time

    Job Summary: We are seeking a highly skilled and motivated individual to join our team as a Driver/Customer Service Assistant. The successful candidate will be responsible for delivering goods to retail and trade customers while providing exceptional customer service.Key Responsibilities:- Deliver goods to retail and trade customers using a Hiab vehicle-...


  • Hitchin, Hertfordshire, United Kingdom Jacob Rose Recruitment Ltd Full time

    We are seeking a highly skilled and motivated individual to join our team as a Customer Service and Delivery Associate at our busy Landscape Centre in Hertfordshire. The successful candidate will be responsible for delivering goods to retail and trade customers, completing daily safety checks, and assisting with day-to-day duties in the yard.The ideal...