Reception Supervisor

21 hours ago


Sheffield, Sheffield, United Kingdom Sheffield Teaching Hospitals NHS Foundation Trust Full time
Job Summary

We are seeking a highly organized and communicative individual to join our Reception Team within the Facilities directorate at Sheffield Teaching Hospitals NHS Foundation Trust. As a Reception Supervisor, you will oversee and supervise our receptionists across our STH sites, providing support to our reception areas and functions.

Main Duties
  • Maintain and produce accurate information on our reception and governance information systems.
  • Undertake supervisory management duties, including deployment of tasks, first-line management of staff, and audits of areas.
  • Conduct environment audits across the Trust sites, addressing any issues that arise.
  • Utilize highly developed communication skills, demonstrate an understanding of confidentiality, and effectively deal with conflict.
  • Provide team working and support to colleagues, demonstrating flexibility and a willingness to adapt to changing circumstances.
About Us

Sheffield Teaching Hospitals NHS Foundation Trust values and respects all of its staff and the community it serves. As a leader in the NHS and research sectors, we provide excellent benefits for our staff, including commitments to professional development and policies to support employees in balancing their personal and professional lives.

Requirements
  • GCSE standard (or equivalent) including English Language at Grade C or above.
  • NVQ Level 3 Administration or Customer Care/IT or equivalent qualification or demonstrable experience.
  • ECDL or equivalent.
  • Experience of working in a customer-facing administrative role.
  • Experience of working with the public.
  • Excellent computer skills, including standard office packages and email.
  • Experience of working effectively with colleagues from a range of disciplines and levels of seniority.


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