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Reception Operations Supervisor

3 months ago

Sheffield, United Kingdom ibis Budget Sheffield Centre St Marys Gate Full time
Company Overview

At Ibis Budget Sheffield Centre- St Mary's Gate, we strive to create unforgettable experiences for our guests, fostering connections from the moment they arrive until their departure.

Whether you are seeking a job, a career, or a calling, we offer a range of opportunities for you.

As a member of our team, you will enjoy:

  • Complimentary overnight stays at our UK locations and a 50% discount at any Accor Restaurant (Terms & Conditions Apply)
  • Reduced accommodation rates globally across Accor Hotels
  • Continuous personal and professional development through our Accor Academy
  • Support for your overall wellbeing in both your professional and personal life
  • Opportunities to expand your experience across 5000 hotels in over 100 countries
  • Active participation in initiatives aimed at fostering a more inclusive and sustainable world
  • And numerous additional benefits: Our goal is straightforward: to help you grow and inspire you to express your individuality
Position Overview

As the Reception Team Leader, your responsibilities will include:

Providing direction and encouragement to the Reception team, enabling them to reach their full potential and meet departmental goals.

Assisting in the efficient management of front office operations with a proactive approach.

Enhancing guest experiences and ensuring satisfaction.

Demonstrating confidence in all facets of guest relations, ensuring all guests, including those needing special attention, feel recognized and valued.

Maintaining effective communication and strong relationships with all departments.

Fulfilling duty manager responsibilities as needed.

Additional Insights

One more note

By being part of the Ibis Budget Sheffield Centre- St Mary's Gate, you will join the Accor network, a global leader in hospitality. Here, you can be your authentic self, work with purpose, grow, learn, and explore the vast opportunities Accor offers. Discover our Talent stories at heart-of- or on Instagram.

Our Commitment to Diversity & Inclusion:

We are dedicated to fostering an inclusive environment and aim to attract, recruit, and promote diverse talent, ensuring that everyone feels a sense of belonging.

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