Strategic HR Business Partner
1 month ago
Job Summary:
We are seeking an experienced and skilled Strategic HR Business Partner to join our team at ServiceNow. This role will focus on partnering with cross-functional teams to drive business results through the development and implementation of HR strategies.
About Us:
ServiceNow is a global market leader in providing innovative AI-enhanced technology solutions to over 8,100 customers, including 85% of the Fortune 500 companies.
Key Responsibilities:
- Performance Management: Coach managers through performance management situations and provide guidance on best practices to ensure effective employee performance.
- Initiative Execution: Partner with HR Business Partners to drive and execute initiatives aligned to the Business Unit or Regional Strategy, ensuring seamless delivery and implementation.
- HR Program Alignment: Act as an organizer between the HRBPs and global COEs (Centres of Excellence) to ensure that HR programs are aligned with internal client needs, driving consistency and efficiency.
- Policy Advice: Provide HR policy, process, and/or program advice and coaching to employees and managers, when appropriate, promoting a culture of compliance and best practices.
- Project Delivery: Deliver on specific projects as determined in the annual HR operational plan, coordinating across the global HRBP team to deliver business and HR initiatives, such as organization reviews, performance management processes, compensation planning cycles, talent review, and succession planning processes.
- Ad-hoc Projects: Complete ad-hoc projects, reporting, and tasks as required with cross-functional HR/Partner teams, working on or leading projects/programs to drive business outcomes.
- Compliance: Partner with Employee Relations and Global Employment Law group to drive consistent performance management and design initiatives, ensuring compliance with local legislation and policies.
- Process Improvement: Collaborate with COEs and Ops to assist in delivering HR programs and policies in functionally and regionally relevant ways, identifying opportunities for greater process improvements and implementing sustainable changes.
- Legislative Expertise: Be an expert in local legislation and policy interpretation, partnering with Employee Relations to ensure compliance and provide guidance on HR-related matters.
- Strategic Workforce Planning: Collaborate with HRBPs to execute on strategic workforce planning, calibration, succession planning, organization design, change management, leadership, and team development, driving business outcomes and cultural transformation.
What You'll Need:
- Interpersonal Skills: Excellent interpersonal, facilitation, communication, presentation, and negotiation skills to effectively collaborate with stakeholders.
- HR Knowledge: Knowledge of HR programs and processes, including performance management, workforce planning, talent management, and employment laws.
What We Offer:
ServiceNow is an equal opportunity employer committed to diversity and inclusion. We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, please contact us.
We offer a competitive salary range of $140,000 - $180,000 per year, commensurate with experience.
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