Strategic Business Development Manager
3 weeks ago
Client Director
About UsServicenow is a global market leader in innovative AI-enhanced technology, serving over 8,100 customers, including 85% of the Fortune 500. Our mission is to deliver exceptional customer experiences.
Job DescriptionAs a Client Director, you will drive new business growth with our largest existing accounts. You will be responsible for executive relationship management and leading virtual teams to support our esteemed clients.
You will:
- Provide strategic leadership to clients
- Manage relationships between customers and Servicenow
- Work with cross-functional teams to develop tailored solutions
- Oversee worldwide account development, including resource allocation
- Build trust and relationships across client organizations
- Develop roadmaps to promote outstanding customer experiences
- Achieve financial targets, including licenses, renewals, and professional services
To succeed in this role, you should have:
- 7+ years of experience in client management and aligning account strategies
- 2+ years of experience as a Client Director or equivalent role with multi-million-dollar sales experience
- Previous sales experience in IT Service Management, HR, Security Operations, Customer Service, and IT Operations Management
- Experience achieving sales targets and leading virtual teams
- Ability to understand broad business needs and travel up to 50%
$120,000 - $180,000 per year, depending on location and experience.
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