Billing and Customer Relationship Manager
2 days ago
Pennon Water Services, trading as Source for Business, is a business water retailer dedicated to delivering exceptional customer experiences. We are seeking a skilled Wholesale and Metering Administrator to join our team in Bournemouth on a full-time permanent basis.
This exciting opportunity offers a competitive salary of £24,088 per annum, plus an attractive benefits package.
About the JobAs our Wholesale & Metering Administrator, you will play a critical role in enhancing our customers' meter reading and wholesale experience. You will report to the Wholesale and Metering Team Leader and be responsible for ensuring our systems are up-to-date and providing effective feedback and resolution to our customers.
- Develop strong relationships with external parties to ensure seamless collaboration and meet SLAs.
- Maximise meter read receipt rates through data analysis and planning.
- Investigate accounts without meter readings and collaborate with internal and external stakeholders to collect readings.
- Resolve issues arising from incorrect meter readings in a timely and efficient manner, liaising with meter read contractors, the billing team, and other stakeholders.
To succeed in this role, you will need:
- Educated to GCSE grade A-C or equivalent in English and Maths.
- Experience in Billing or Customer Contact settings.
- Proficiency in using Microsoft Excel.
Additionally, we offer a comprehensive benefits package, including:
- A generous holiday allowance plus bank holidays.
- A discretionary bonus scheme.
- A competitive contributory pension plan.
- A share-save scheme.
- Wellbeing support programmes.
- A range of group discounts.
- A cycle to work scheme.
- Financial support services.
-
Customer Service and Billing Specialist
4 weeks ago
Bournemouth, Bournemouth, United Kingdom 4Com Plc Full timeAbout 4Com PlcWe are an award-winning, market-leading telecoms company undergoing an exciting period of growth. Our team is dedicated to delivering exceptional customer service.SalaryThe starting salary for this role is £23,500 per annum, with opportunities for future progression.Job DescriptionThis position involves working closely with the billing team...
-
Medical Billing Professional
2 weeks ago
Bournemouth, Bournemouth, United Kingdom Jigsaw Specialist Recruitment Full timeJob SummaryWe are seeking an experienced Medical Billing Professional to join our team at Jigsaw Specialist Recruitment in Bournemouth. As a key member of our onsite team, you will be responsible for managing medical billing operations, ensuring accuracy and efficiency in our processes.About the CompanyJigsaw Specialist Recruitment is a well-established and...
-
Experienced Billing Manager
2 days ago
Bournemouth, Bournemouth, United Kingdom Venator Recruitment Full timeVenator Recruitment is looking for an Experienced Billing Manager to lead our recruitment team in Bournemouth.This challenging role offers a unique opportunity to drive business growth while delivering exceptional service to clients and candidates.The estimated annual salary for this role is £60,000-£80,000, depending on experience.Key...
-
Customer Experience Manager
1 day ago
Bournemouth, Bournemouth, United Kingdom South West Water Limited Full timeJoin us at Pennon Water Services, t/a Source for Business as a Wholesale and Metering Administrator.We are a national business water retailer committed to delivering simple, accurate and timely billing to c. 100,000 customers through great customer service.We have a permanent full-time position available based in Bournemouth, England.As our Wholesale &...
-
Client Relationship Manager
3 weeks ago
Bournemouth, Bournemouth, United Kingdom VetSuccess Full timeAt VetSuccess, we're committed to making life easier for our customers, and we're seeking a Client Relationship Manager to help us achieve this goal. As a key member of our retention team, you'll be responsible for building strong relationships with our customers, identifying opportunities to upsell or cross-sell our services, and providing exceptional...
-
Broker Relationship Manager
4 weeks ago
Bournemouth, Bournemouth, United Kingdom Mortgage Intelligence Full timeWe are seeking a Broker Relationship Manager to join our team at Mortgage Intelligence. As a Broker Relationship Manager, you will be responsible for building and maintaining strong relationships with our brokers, providing exceptional customer service, and driving business growth through proactive sales calls.The ideal candidate will have a minimum of 2...
-
Insurance Relationship Manager
3 weeks ago
Bournemouth, Bournemouth, United Kingdom Stride Resource Management Ltd Full timeRole Overview:We are seeking an experienced Insurance Relationship Manager to join our growing team. This is a fantastic opportunity for a motivated and customer-focused individual to develop their skills and progress their career in commercial insurance.About the Role:The successful candidate will be responsible for building strong relationships with our...
-
Customer Service Coordinator
1 day ago
Bournemouth, Bournemouth, United Kingdom South West Water Full timePennon Water Services, trading as Source for Business, is a leading national business water retailer dedicated to delivering exceptional customer experiences. Our goal is to provide simple, accurate, and timely billing to our 100,000+ customers through outstanding service.We are seeking a skilled Wholesale and Metering Administrator to join our team in...
-
Client Relationship Manager
3 months ago
Bournemouth, Bournemouth, United Kingdom beBee Professionals Full time £30,000 - £45,000Account Manager Job DescriptionWe are seeking a skilled Account Manager to join our team at beBee Professionals in Bournemouth. As an Account Manager, you will be responsible for building and maintaining strong relationships with our clients, identifying new business opportunities, and driving long-term growth.Key Responsibilities:Develop and execute...
-
Client Relationship Manager
22 hours ago
Bournemouth, Bournemouth, United Kingdom CV-Library Full timeJob ResponsibilitiesAs a Client Relationship Manager, you will be responsible for initiating calls to remind customers about reordering supplies, upcoming promotions, or seasonal product needs. You will also work closely with different departments to ensure a streamlined sales process.
-
Client Relationship Manager
2 months ago
Bournemouth, Bournemouth, United Kingdom beBee Professionals Full time £30,000 - £45,000We are looking for a skilled Client Relationship Manager to join our team at beBee Professionals in Bournemouth, United Kingdom. The ideal candidate will have a proven track record of managing client relationships, driving revenue growth, and ensuring customer satisfaction through excellent service.Key Responsibilities:Manage a portfolio of existing clients,...
-
Client Relationship Manager
2 months ago
Bournemouth, Bournemouth, United Kingdom beBee Professionals Full time £30,000 - £45,000As a Client Relationship Manager at beBee Professionals, you will be responsible for managing a portfolio of clients, driving revenue growth, and ensuring customer satisfaction.Key Responsibilities:Manage client relationships to meet their needs.Identify and develop new business opportunities.Prepare and deliver tailored presentations and...
-
Client Relationship Manager
4 weeks ago
Bournemouth, Bournemouth, United Kingdom Office Angels Full timeAccount Management Opportunity with Office AngelsOffice Angels are working with a well-established Engineering company to recruit an experienced Account Manager to join their team. The successful candidate will be responsible for developing and maintaining strong relationships with clients, identifying new business opportunities, and delivering excellent...
-
Senior Client Relationship Manager
4 weeks ago
Bournemouth, Bournemouth, United Kingdom Remark Able Full timeYour New ChallengeRemark Able is looking for a highly skilled SENIOR CLIENT RELATIONSHIP MANAGER to join our dynamic Customer Success team. As a key member of our team, you will be responsible for managing a portfolio of clients, focusing on their needs, and driving business growth through strategic partnerships.An excellent communicator with a strong...
-
Client Relationship Manager
2 months ago
Bournemouth, Bournemouth, United Kingdom beBee Professionals Full time £30,000 - £45,000We are looking for a Client Relationship Manager to develop and implement strategies that meet client needs and drive long-term business growth.Key Responsibilities:Manage and maintain relationships with existing clients, acting as their main point of contact.Develop strategies to meet client needs and drive long-term business growth.Identify new sales...
-
Customer Engagement Director
1 month ago
Bournemouth, Bournemouth, United Kingdom McCarthy and Stone Full timeKey ResponsibilitiesDevelop, manage, and deliver a comprehensive communications strategy, ensuring impactful and consistent messaging across all channels.Produce high-quality, engaging content across various platforms, including digital, print, and events, aligning with McCarthy Stone's values and mission.Work closely with the Colleague Engagement Manager...
-
Customer Relations Coordinator
4 weeks ago
Bournemouth, Bournemouth, United Kingdom McCarthy and Stone Full timeAbout McCarthy StoneWe are a company dedicated to enhancing the wellbeing and happiness of older people by creating communities that foster a sense of belonging, independence, and peace of mind.The RoleWe are seeking a highly organised and service focused Customer Relations Coordinator to join our team on a 6-month fixed-term contract. In this role, you will...
-
Commercial Client Relationship Manager
7 days ago
Bournemouth, Bournemouth, United Kingdom Howden Full timeKey ResponsibilitiesThe successful candidate will have strong attention to detail, excellent communication skills, and the ability to build and maintain relationships with internal stakeholders, clients, and external contacts. Key objectives include achieving high levels of renewal retention, exceeding customer expectations, and meeting FCA requirements.
-
Client Relationship Manager
23 hours ago
Bournemouth, Bournemouth, United Kingdom J.P. Morgan Full timeJob OverviewThe Client Service Account Manager role at J.P. Morgan is a critical position that requires strong relationship-building skills, excellent communication abilities, and a deep understanding of the client's business needs.About UsJ.P. Morgan is a leading global financial services firm with a long history of innovation and excellence. Our Payments...
-
Properties Management Coordinator
2 days ago
Bournemouth, Bournemouth, United Kingdom Austin Fraser Full timeAustin Fraser is seeking a proactive individual to support their client within the lettings team. The successful candidate will be responsible for managing various administrative tasks, including advertising properties, arranging viewings, and providing exceptional customer service.Key Responsibilities:Efficiently manage calls and emailsAdvertise properties...