ICT Network Manager

6 days ago

Exeter, Devon, United Kingdom Ad Warrior Ltd Full time

About the Role

Ad Warrior Ltd is seeking an experienced ICT Network Manager to lead the management, monitoring, and optimization of our ICT Network across multiple locations. As a key member of our IT team, you will provide strategic advice on the feasibility and impact of changes to ICT Network services, ensuring seamless operations and high levels of service delivery.

Key Responsibilities

  1. Manage and monitor the Voice and Data Network area, working closely with our Managed Service provider to ensure optimal performance and security.
  2. Provide expert advice on ICT Network services, including strategic planning, implementation, and optimization.
  3. Develop and implement policies and procedures to ensure compliance with relevant legislation, such as the Computer Misuse Act, Telecommunications Act, and Data Protection Act.
  4. Lead complex ICT projects, ensuring successful delivery and minimal disruption to business operations.
  5. Collaborate with cross-functional teams to identify and implement process improvements, enhancing overall IT service delivery.
  6. Develop and maintain relationships with key stakeholders, including suppliers and internal teams.
  7. Stay up-to-date with industry trends and best practices, applying knowledge to drive business growth and improvement.

Requirements

  1. Degree in Computing, ICT, Technology, or a related field (BSc or equivalent experience).
  2. ITIL Service Management certification (or willingness to obtain).
  3. Project management qualification (Prince2 or Agile).
  4. Contract management experience/qualifications.
  5. High-level ICT competency as an advanced user of Microsoft M365 applications.
  6. Experience in strategic ICT supplier and service management in a network or telephony technology area.
  7. Proven successful project management of complex ICT projects.
  8. Significant understanding and implementation of security best practices in ICT services.
  9. Experience in managing and supporting ICT services.
  10. Significant relevant experience in the management and monitoring of mission-critical network services.

What We Offer

  1. A competitive salary with yearly increments.
  2. 25 days a year leave entitlement, with an increase to 30 days after 5 years continuous employment, plus bank holidays.
  3. Access to heavily subsidized gym membership.
  4. Access to the Blue Light Card Scheme for discounts and services.
  5. Company sick pay.
  6. Competitive local government pension scheme.
  7. Free onsite parking at many police sites.
  8. Support networks, free Employees Assistance Programme, Occupational Health, and wellbeing services.
  9. Development and training opportunities.
  10. Supportive and flexible training plan.
  11. Hybrid working, with the ability to work remotely at times throughout the working week.

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